> ## Documentation Index
> Fetch the complete documentation index at: https://docs.msportal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Merge planner items

> Merge duplicate planner items of one company into a single item. targetId is kept; sourceIds are merged into it: linked devices, tickets, licenses, goals, projects, compliance and other records, cost lines, notes, attachments, tasks and draft budget lines move to the kept item, hours add up, and the merged items are archived (restore one with PATCH /planner/items/{id} isArchived=false). Items kept in sync by a standard or an automation rule, and items whose devices are kept linked by conditions, cannot be merged. MSP staff with Planner manage permission only. Requires `planner.write` and manage_planner.



## OpenAPI

````yaml /openapi.json post /api/public/v1/planner/items/merge
openapi: 3.0.3
info:
  title: MSPortal Public API
  version: 1.0.0
  description: >-
    Public API for MSPortal - provides programmatic access to tenant data.


    ## Authentication


    All endpoints require authentication via API key passed as a Bearer token:


    ```

    Authorization: Bearer <your-api-key>

    ```


    API keys can be created in the MSPortal dashboard under Settings →
    Integrations → API Access.


    **Important:** Do not include cookies in API requests. The public API uses
    stateless authentication only.


    ## Scopes


    API keys are granted specific scopes that determine what operations they can
    perform. Each endpoint documents its required scope(s).


    ## Rate Limiting


    API calls are rate limited per API key. Rate limit information is returned
    in response headers:


    - `X-RateLimit-Limit`: Maximum requests per minute

    - `X-RateLimit-Remaining`: Remaining requests in current window

    - `X-RateLimit-Reset`: When the rate limit resets (ISO 8601)


    ## Request ID


    All responses include an `X-Request-Id` header for debugging and support.
    You can also pass your own `X-Request-Id` header to correlate requests.
  contact:
    name: MSPortal Support
    email: support@msportal.ai
  license:
    name: Proprietary
servers:
  - url: https://app.msportal.ai
    description: Production (US)
  - url: https://eu.msportal.ai
    description: Production (EU)
security:
  - BearerAuth: []
tags:
  - name: Budgets
    description: >-
      Budget management - create, track, and forecast budgets with line items,
      categories, and products
  - name: Calendar
    description: Calendar and meeting management - events, participants, and meeting types
  - name: Companies
    description: Company management endpoints
  - name: Company Users
    description: Company user management - client portal contacts (read-only, paginated)
  - name: Compliance
    description: Compliance check management - runs, assigned checks, and status updates
  - name: Dashboards
    description: Dashboard management - external iframe resources and internal dashboards
  - name: Devices
    description: Device management - inventory, types, and locations
  - name: Goals
    description: Goal management - create, track, and manage goals with tasks and updates
  - name: NPS Surveys
    description: >-
      NPS survey management - Net Promoter Score surveys, responses, and
      analytics
  - name: Reports
    description: >-
      Report management - create, manage, and schedule reports with templates
      and types
  - name: Planner
    description: >-
      Planner item management - tasks, roadmap items, and project planning with
      linked goals, compliance, and projects
  - name: Surveys
    description: >-
      General survey management - multi-question surveys, responses, and
      statistics
  - name: Tickets
    description: Ticket management - view and filter tickets from PSA integrations
  - name: Training
    description: >-
      Training management - courses, enrollments, certificates, and progress
      tracking
  - name: Users
    description: Tenant user management - internal staff and team members (read-only)
  - name: Automation Rules
    description: >-
      Automation rule management - create, configure, and monitor automation
      rules with triggers, conditions, and actions
  - name: Analytics
    description: >-
      Analytics and reporting - company audit data, training analytics, user
      activity, and portfolio metrics
  - name: Client Onboarding
    description: >-
      Client onboarding - portals (phases, tasks, contacts, activation),
      templates, checklist templates, forms and documentation pages
  - name: Backup
    description: >-
      Backup - summaries, protected devices, alerts and SaaS protection (Datto,
      Axcient, Slide, Kaseya)
  - name: Microsoft 365
    description: Microsoft 365 - licenses, users, domains and Secure Score
  - name: Security
    description: >-
      Security - posture summary, EDR incidents, vulnerabilities, email threats,
      firewalls, DNS filtering and security awareness
  - name: Financial
    description: Financial - quotes, invoices and revenue summaries
  - name: Integrations
    description: Integrations - status, sync health, pause and resume (never credentials)
  - name: Documentation
    description: >-
      Documentation - pages, folders and articles synced from Hudu or IT Glue,
      plus built-in pages
  - name: Broadcasts
    description: Broadcasts - emergency broadcasts, recipients and groups
  - name: Notifications
    description: Notifications - the linked user's in-app notifications
  - name: Standards
    description: >-
      Standards - technology standards catalog, service plans, applicability,
      deployment statuses, compliance rollups, white space and costs
  - name: Customer Success
    description: >-
      Customer success - client health scores, trends, benchmarks and Traffic
      Light Reviews
  - name: Tasks
    description: Tasks - the linked user's personal task list
  - name: Tenant Setup
    description: Tenant setup - profile, branding and portal settings (never secrets)
  - name: Roles
    description: Roles - staff and client roles and their permission grants
  - name: Ticket Templates
    description: Ticket templates - reusable ticket definitions
  - name: Readiness
    description: Client readiness - account readiness assessments
  - name: Projects
    description: >-
      Projects - PSA projects with health overlays (deliverables, milestones,
      client actions, weekly updates), phases, tickets, time entries, PSA
      status/owner/priority write-through, ticket notes, task controls, display
      settings and the document library
paths:
  /api/public/v1/planner/items/merge:
    post:
      tags:
        - Planner
      summary: Merge planner items
      description: >-
        Merge duplicate planner items of one company into a single item.
        targetId is kept; sourceIds are merged into it: linked devices, tickets,
        licenses, goals, projects, compliance and other records, cost lines,
        notes, attachments, tasks and draft budget lines move to the kept item,
        hours add up, and the merged items are archived (restore one with PATCH
        /planner/items/{id} isArchived=false). Items kept in sync by a standard
        or an automation rule, and items whose devices are kept linked by
        conditions, cannot be merged. MSP staff with Planner manage permission
        only. Requires `planner.write` and manage_planner.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/MergePlannerItemsRequest'
      responses:
        '200':
          description: Items merged
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    $ref: '#/components/schemas/PlannerMergeResult'
                required:
                  - data
        '400':
          description: Validation error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '403':
          description: >-
            Forbidden - missing scope (planner.write) or the linked user lacks
            manage_planner
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '404':
          description: A selected planner item was not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '409':
          description: >-
            The selection cannot be merged (mixed companies, standards-,
            automation- or criteria-managed items, archived target, hidden
            source on a visible target, too many cost lines)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
      security:
        - BearerAuth: []
components:
  schemas:
    MergePlannerItemsRequest:
      type: object
      properties:
        targetId:
          type: string
          format: uuid
          description: Planner item to keep
        sourceIds:
          type: array
          items:
            type: string
            format: uuid
          minItems: 1
          maxItems: 50
          description: >-
            Planner items to merge into the kept item and archive (1-50, same
            company, distinct, not the target)
      required:
        - targetId
        - sourceIds
    PlannerMergeResult:
      type: object
      properties:
        targetId:
          type: string
          format: uuid
        mergedIds:
          type: array
          items:
            type: string
            format: uuid
          description: Source items, now archived
        moves:
          type: object
          properties:
            devices:
              type: integer
            tickets:
              type: integer
            licenses:
              type: integer
            goals:
              type: integer
            projects:
              type: integer
            opportunities:
              type: integer
            invoices:
              type: integer
            secure_score:
              type: integer
            compliance:
              type: integer
            security_findings:
              type: integer
            meetings:
              type: integer
            tasks:
              type: integer
            attachments:
              type: integer
            budget_lines:
              type: integer
            cost_lines:
              type: integer
            notes:
              type: integer
            custom_fields:
              type: integer
            tags:
              type: integer
          description: How many records of each kind moved to the kept item
        lockedBudgetLines:
          type: integer
          description: >-
            Budget lines that stayed on the sources because their budget is
            locked
      required:
        - targetId
        - mergedIds
        - moves
        - lockedBudgetLines
    ErrorResponse:
      type: object
      properties:
        error:
          type: string
          description: Error message
        requestId:
          type: string
          description: Request correlation ID
        details:
          nullable: true
          description: Additional error details
        code:
          type: string
          description: Error code
      required:
        - error
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API Key
      description: >-
        Use your API key as a Bearer token. API keys can be generated in
        Settings → Integrations → API Access.

````

This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.