> ## Documentation Index
> Fetch the complete documentation index at: https://docs.msportal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cloud Groups

> Review Microsoft 365 and Google Workspace groups and their full membership from one table

The **Groups** tab lists every group across every connected Microsoft 365 and Google Workspace tenant, and opens the complete membership of any group in one click. It answers the question that normally requires a vendor console: who is actually in this distribution list, security group, or shared mailbox group.

## Accessing Cloud Groups

1. Click **Cloud** in the sidebar
2. Select the **Groups** tab

## What the Table Shows

| Column          | Description                                                                |
| --------------- | -------------------------------------------------------------------------- |
| **Group**       | Group name, with its description shown beneath                             |
| **Provider**    | Microsoft 365 or Google Workspace                                          |
| **Email**       | The group's email address                                                  |
| **Company**     | The MSPortal company the group belongs to                                  |
| **Type**        | The group classification (see below)                                       |
| **Members**     | Member count, or **Not available** when the platform does not report one   |
| **Aliases**     | Additional addresses that reach the group, or **None** (hidden by default) |
| **Last synced** | When this record was last refreshed (hidden by default)                    |

### Group Types

| Type                      | Platform                                            |
| ------------------------- | --------------------------------------------------- |
| **Distribution**          | Microsoft 365                                       |
| **Security**              | Microsoft 365                                       |
| **Microsoft 365**         | Microsoft 365                                       |
| **Mail-enabled security** | Microsoft 365                                       |
| **Google group**          | Google Workspace                                    |
| **Other**                 | Any group that does not map to the categories above |

## Viewing Members

Click any group row to open its membership.

The dialog is titled with the group name and shows the member count and company, along with a provider badge. The member table lists:

| Column     | Description                                                           |
| ---------- | --------------------------------------------------------------------- |
| **Name**   | Member display name                                                   |
| **Email**  | Member email address                                                  |
| **Type**   | Whether the member is a user, a group, or an external address         |
| **Role**   | The member's role within the group, such as owner, manager, or member |
| **Status** | The member's account status                                           |

Membership loads 100 members per page, so even very large distribution lists open without truncation.

<Tip>
  Nested groups appear as members with a group type. Expanding the parent shows the nested group by name, which makes an unexpected membership chain easy to spot during an access review.
</Tip>

## Searching and Filtering

* **Search** matches group names, email addresses, domains, and company names
* **Cloud provider** narrows to one platform or shows both
* **Company** is a multi-select column filter, hidden automatically when you are already scoped to one company
* Tables load 50 rows per page

## Common Use Cases

<CardGroup cols={2}>
  <Card title="Access review" icon="clipboard-check">
    Open a security group and confirm every member still belongs, without signing into the client's tenant.
  </Card>

  <Card title="Offboarding check" icon="user-minus">
    After removing a departing employee, open the groups they belonged to and confirm they are gone from each.
  </Card>

  <Card title="Distribution list cleanup" icon="broom">
    Sort by member count to find empty or near-empty groups that are candidates for removal.
  </Card>

  <Card title="External member audit" icon="user-clock">
    Scan membership for addresses outside the client's domains, which often reveals stale external collaborators.
  </Card>
</CardGroup>

## Company Scoping

The page follows the global company selector. Select a single company to see only that client's groups, or review every connected tenant at once. Company users who sign in to the portal see only their own organization.

## Permissions

Viewing the Groups tab requires the Microsoft 365 read permission (`read_m365`), which also governs the other Cloud tabs.

## Troubleshooting

| Issue                                         | Solution                                                                                                                    |
| --------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| "No cloud groups match these filters"         | Clear the search box, set the provider filter to **Microsoft and Google**, and confirm the company selector is not narrowed |
| Google Workspace groups missing               | Confirm **Groups** is enabled under **Sync settings** on the connection, then click **Sync now**                            |
| "No members were synchronized for this group" | The group has no members, or membership has not synchronized yet. Click **Sync now** on the connection                      |
| Member count shows **Not available**          | The platform did not report a count for that group. Open the group to see the membership itself                             |
| Membership looks out of date                  | Groups synchronize on the daily schedule. Click **Sync now** on the connection to refresh immediately                       |

## Related Resources

<CardGroup cols={2}>
  <Card title="Cloud Users" icon="users" href="/user-guides/cloud/users">
    Every identity across both platforms
  </Card>

  <Card title="Cloud Licenses" icon="id-card" href="/user-guides/cloud/licenses">
    Seat utilization and product breakdowns
  </Card>

  <Card title="Cloud Posture" icon="shield-check" href="/user-guides/cloud/posture">
    Daily security posture scoring
  </Card>

  <Card title="Connect Google Workspace" icon="google" href="/user-guides/integrations/enable-google-workspace-integration">
    Set up per-company connections
  </Card>
</CardGroup>