> ## Documentation Index
> Fetch the complete documentation index at: https://docs.msportal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Device Import

> Review and import devices from your RMM

The Device Import step lets you review devices synced from your RMM and import them into MSPortal. You can map devices to companies and configure how they're organized.

<Note>
  This step only appears if you selected an RMM integration. It becomes available after the initial RMM sync completes.
</Note>

## What You'll Do

* **Review Synced Devices** - See all devices pulled from your RMM
* **Map to Companies** - Associate devices with the correct client companies
* **Import Devices** - Bring devices into MSPortal's device inventory
* **Configure Device Types** - Set up device categorization
* **Ignore Unwanted Types** - Exclude device categories you don't need (e.g., printers, sensors)

## Steps to Complete

<Steps>
  <Step title="Wait for RMM Sync">
    If the initial sync is still in progress, the wizard will show a waiting indicator. This ensures your devices are available for review.
  </Step>

  <Step title="Navigate to Device Import">
    Click **Go to Settings** in the onboarding wizard. You'll be taken to the device staging area for your RMM integration.
  </Step>

  <Step title="Review Staged Devices">
    Browse the list of devices synced from your RMM. Check that device details look correct.
  </Step>

  <Step title="Map Devices to Companies">
    For devices that aren't automatically matched, select the correct company from the dropdown.
  </Step>

  <Step title="Import Devices">
    Select the devices you want to import and click **Import Selected** or **Import All**.
  </Step>
</Steps>

## Automatic Company Matching

MSPortal attempts to automatically match devices to companies based on:

* Site/location names in your RMM
* Company names in your PSA (if connected)
* Previous manual mappings

Devices that can't be automatically matched will need manual assignment.

## Device Types

During import, devices are categorized by type:

* **Workstation** - Desktop computers and laptops
* **Server** - Physical and virtual servers
* **Network** - Routers, switches, firewalls
* **Other** - Printers, UPS, and other devices

### Ignoring Categories

If there are device types you never want to import (such as printers or sensors), check the **Ignore** checkbox in the Device Type Mappings table. Ignored categories are hidden from your pending import counts and will stay ignored even when new devices of that type sync in. You can uncheck Ignore at any time to restore them.

## Manual Completion

This step requires **manual completion**. Click **Mark Complete** in the wizard when you've finished importing your devices.

<Tip>
  You don't need to import all devices at once. You can import in batches and return to import more later.
</Tip>

## Related Documentation

* [Devices Overview](/user-guides/devices/index) - Device management guide
* [Integrations Settings](/user-guides/settings/integrations) - Manage your integrations