> ## Documentation Index
> Fetch the complete documentation index at: https://docs.msportal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Domain

> Configure your email domain for sending notifications

The Email Domain step configures MSPortal to send emails from your own domain instead of the default MSPortal domain. This improves email deliverability and presents a professional appearance to your clients.

## Why Verify Your Domain?

* **Better Deliverability** - Emails are less likely to be marked as spam
* **Professional Appearance** - Emails come from your domain (e.g., `notifications@yourmsp.com`)
* **Brand Consistency** - Reinforces your brand with every notification

## What You'll Configure

* **Email Domain** - The domain to send emails from
* **DNS Records** - SPF, DKIM, and verification records
* **Sender Address** - The "from" address for notifications

## Steps to Complete

<Steps>
  <Step title="Navigate to Email Settings">
    Click **Go to Settings** in the onboarding wizard, or go to **Settings > Email**.
  </Step>

  <Step title="Add Your Domain">
    Enter the domain you want to send emails from (e.g., `yourmsp.com`).
  </Step>

  <Step title="Add DNS Records">
    MSPortal will provide DNS records that need to be added to your domain. These typically include:

    * **SPF Record** - Authorizes MSPortal to send email on your behalf
    * **DKIM Record** - Provides email authentication
    * **Verification Record** - Proves domain ownership
  </Step>

  <Step title="Verify Domain">
    After adding the DNS records, click **Verify Domain**. DNS propagation can take up to 48 hours, but usually completes within a few hours.
  </Step>

  <Step title="Configure Sender Address">
    Once verified, set up your preferred sender address (e.g., `support@yourmsp.com`).
  </Step>
</Steps>

## DNS Record Examples

Here's what the DNS records typically look like:

```
# SPF Record (TXT)
Type: TXT
Name: @
Value: v=spf1 include:_spf.msportal.ai ~all

# DKIM Record (TXT)
Type: TXT
Name: msportal._domainkey
Value: [provided by MSPortal]

# Verification Record (TXT)
Type: TXT
Name: _msportal-verify
Value: [provided by MSPortal]
```

## Auto-Completion

This step is **automatically marked as complete** when:

* At least one email domain is verified

<Note>
  If you don't have access to your DNS settings, you may need to involve your domain administrator or skip this step temporarily.
</Note>

## Related Documentation

* [Email Settings](/user-guides/settings/email) - Full email configuration guide