> ## Documentation Index
> Fetch the complete documentation index at: https://docs.msportal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Adobe Enterprise Integration

> Connect Adobe VIP Marketplace to sync customers and license subscriptions

Connect Adobe Enterprise to synchronize Adobe VIP Marketplace customers and license subscriptions into MSPortal.ai with read-only API access.

## Prerequisites

* An Adobe Developer Console project with Commerce Partner API access
* The project's client ID (API key) and client secret
* MSPortal.ai integration management permission
* MSPortal companies to map to Adobe customers

## Connect Adobe Enterprise

<Steps>
  <Step title="Create OAuth credentials">
    In Adobe Developer Console, create or open a project with VIP Marketplace Commerce Partner API access. Copy the project's **Client ID / API key** and **Client secret**.
  </Step>

  <Step title="Open the setup page">
    In MSPortal, go to **Settings > Integrations**, find **Adobe Enterprise**, and click **Configure**.
  </Step>

  <Step title="Test the connection">
    Enter the client ID and client secret, then click **Test Connection**. MSPortal verifies that Adobe accepts the OAuth credentials.
  </Step>

  <Step title="Connect Adobe">
    Click **Connect Adobe** to store the credentials securely and begin customer discovery.
  </Step>
</Steps>

## Map Adobe Customers

<Steps>
  <Step title="Review discovered customers">
    Continue to the **Map** step after customer discovery completes.
  </Step>

  <Step title="Match customers to companies">
    Use quick match to suggest mappings by name, or select the correct MSPortal company manually. You can create a missing MSPortal company from the mapping workflow when needed.
  </Step>

  <Step title="Save the mappings">
    Save the mappings so Adobe subscriptions are associated with the correct MSPortal companies.
  </Step>
</Steps>

## Start the First Sync

In the final step, click **Sync all data**. The synchronization runs in the background and imports the Adobe customer and subscription data available to the connected VIP Marketplace account.

After data is available, use the **Cloud** licensing views to review Adobe subscriptions for mapped companies.

## Managing the Connection

* Reopen **Configure** to replace the client ID or client secret.
* Run a manual refresh from the integration entry when you need current Adobe data immediately.
* Removing the integration deletes its Vault credentials, synchronized Adobe data, and company mappings from MSPortal. It does not change data in Adobe.

## Troubleshooting

| Issue                                           | Solution                                                                                                                                    |
| ----------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
| OAuth test fails                                | Confirm the client ID and client secret belong to the same Adobe Developer Console project and that Commerce Partner API access is enabled. |
| No customers appear for mapping                 | Confirm the Adobe project has access to the expected VIP Marketplace account, then allow customer discovery to finish.                      |
| Subscriptions are assigned to the wrong company | Correct the Adobe customer mapping and run the synchronization again.                                                                       |

## Related Resources

<CardGroup cols={2}>
  <Card title="Licensing" icon="key" href="/user-guides/licensing/index">
    Review licensing data in MSPortal
  </Card>

  <Card title="Integrations Overview" icon="plug" href="/user-guides/integrations/index">
    Manage all MSPortal integrations
  </Card>
</CardGroup>