> ## Documentation Index
> Fetch the complete documentation index at: https://docs.msportal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> View system notifications and manage pending approvals in MSPortal.ai

## Overview

The Notifications module provides a centralized place to view all system notifications and manage pending approvals. Stay informed about important events and take action on items requiring your attention.

## Getting Started

### Accessing Notifications

Navigate to **Notifications** from the main sidebar, or click the notification bell icon in the top navigation bar to see recent notifications.

## Understanding the Interface

The Notifications page has two main tabs:

### Notifications Tab

Displays all system notifications including:

* **Info**: General information messages
* **Success**: Confirmation of completed actions
* **Warning**: Alerts requiring attention
* **Error**: Issues that need resolution

### Pending Approvals Tab

Shows automation actions awaiting your review:

* Email sends triggered by automation rules
* Meeting invitations requiring approval
* Other automated actions configured to require approval

<Note>
  The badge counts on each tab show unread notifications and pending approvals requiring your attention.
</Note>

## Common Tasks

### Viewing Notifications

<Steps>
  <Step title="Open Notifications">
    Navigate to the Notifications page from the sidebar
  </Step>

  <Step title="Filter by Type">
    Use the type filter dropdown to show only specific notification types (Info, Warning, Error, Success)
  </Step>

  <Step title="Filter by Read Status">
    Toggle between All and Unread to focus on new notifications
  </Step>

  <Step title="View Details">
    Click on a notification row to navigate to the related entity
  </Step>
</Steps>

### Marking Notifications as Read

**Individual notification:**

* Click the checkmark button on a notification row to mark it as read

**All notifications:**

* Click the **Mark all as read** button in the header to clear all unread notifications

### Reviewing Pending Approvals

<Steps>
  <Step title="Navigate to Approvals Tab">
    Click the **Pending Approvals** tab
  </Step>

  <Step title="Review the Request">
    Click on an approval row to open the review dialog with full details
  </Step>

  <Step title="Take Action">
    Choose to **Approve** or **Reject** the pending action
  </Step>
</Steps>

### Quick Approval Actions

For faster processing, you can approve or reject directly from the data table:

1. Find the pending approval in the list
2. Click the **checkmark** button to approve
3. Click the **X** button to reject

<Tip>
  Use quick actions when you're confident about the decision. Use the detail view when you need to review the full context before deciding.
</Tip>

## Understanding Notification Types

| Type    | Icon            | Description                                 |
| ------- | --------------- | ------------------------------------------- |
| Info    | Blue circle     | General information about system events     |
| Success | Green checkmark | Confirmation of successful operations       |
| Warning | Yellow triangle | Issues requiring attention but not critical |
| Error   | Red circle      | Critical issues requiring immediate action  |

## Understanding Approval Status

| Status   | Description                          |
| -------- | ------------------------------------ |
| Pending  | Awaiting review and decision         |
| Approved | Action was approved and executed     |
| Rejected | Action was rejected and not executed |
| Expired  | Approval window has passed           |

## Notification Sources

Notifications can originate from various sources:

* **System**: Core platform events and updates
* **Automation Rules**: Triggered by configured automation rules
* **Integrations**: Events from connected services

## Best Practices

* **Regular Check**: Review notifications regularly to stay on top of important events
* **Clear Read Items**: Mark notifications as read once reviewed to keep the unread count meaningful
* **Timely Approvals**: Process pending approvals promptly to avoid delays in automated workflows
* **Filter Effectively**: Use filters to focus on high-priority notification types

<Warning>
  Pending approvals may have time limits. Review and act on them before they expire to ensure automated workflows complete as expected.
</Warning>

## Related Resources

* [Settings](/user-guides/settings/index) - Configure notification preferences
* [Company Overview](/user-guides/company-overview/index) - View company-level activity