The Admin module provides comprehensive administrative controls for managing users, roles, permissions, and system-wide configurations within MSPortal.ai.

Key Features

  • User Management - Create, modify, and deactivate user accounts
  • Role-Based Access Control - Define and assign user roles
  • Permission Management - Granular access control
  • Audit Logging - Track all administrative actions
  • Bulk Operations - Mass user updates and imports
  • Security Controls - Enforce security policies

Getting Started

  1. Set up your organizational structure
  2. Define roles and permissions
  3. Create user accounts
  4. Assign users to appropriate roles
  5. Configure security policies

User Management

User Operations

  • Create Users - Add new user accounts
  • Edit Profiles - Update user information
  • Reset Passwords - Help users regain access
  • Deactivate Accounts - Disable inactive users
  • Bulk Import - Import users from CSV/Excel

User Attributes

  • Basic Information - Name, email, phone
  • Organization - Department, manager, location
  • Access Level - Roles and permissions
  • Authentication - Login methods and MFA
  • Activity Tracking - Last login, usage statistics

Role Management

Default Roles

  • Super Admin - Full system access
  • Company Admin - Company-wide management
  • Department Manager - Department-level control
  • Standard User - Basic access rights
  • Read-Only User - View-only permissions

Custom Roles

  • Create roles tailored to your organization
  • Define specific permission sets
  • Assign module-level access
  • Set data visibility rules
  • Configure approval authorities

Permission Structure

Module Permissions

  • View - Read access to module data
  • Create - Add new records
  • Edit - Modify existing records
  • Delete - Remove records
  • Export - Download data
  • Admin - Module configuration

Data Permissions

  • Company Scope - Access to company data
  • Department Scope - Department-only visibility
  • Team Scope - Team member data
  • Self Scope - Own records only

Security Management

Authentication Settings

  • Single Sign-On (SSO) - SAML/OAuth configuration
  • Multi-Factor Authentication - MFA requirements
  • Password Policies - Complexity and rotation
  • Session Management - Timeout settings
  • IP Whitelisting - Access restrictions

Compliance Features

  • Audit Trails - Complete activity logs
  • Access Reviews - Periodic permission audits
  • Data Privacy - GDPR/privacy controls
  • Retention Policies - Data lifecycle management

Best Practices

  • Least Privilege - Grant minimum necessary access
  • Regular Audits - Review user access quarterly
  • Strong Authentication - Enforce MFA for admins
  • Documentation - Document role definitions
  • Training - Educate users on security

Bulk Operations

User Import

  1. Download template file
  2. Fill in user information
  3. Validate data format
  4. Upload and review
  5. Process import

Mass Updates

  • Role Changes - Bulk role assignments
  • Department Moves - Reorganization support
  • Permission Updates - Mass permission changes
  • Account Status - Bulk activation/deactivation

Monitoring & Reporting

Activity Monitoring

  • Login Activity - Track user sessions
  • Permission Usage - Monitor access patterns
  • Failed Attempts - Security incident detection
  • Configuration Changes - Audit admin actions

User Reports

  • User List - Export user database
  • Permission Matrix - Role/permission mapping
  • Activity Reports - User behavior analytics
  • Compliance Reports - Access audit trails

Troubleshooting

Common admin issues:
  • Login Problems - Check account status and permissions
  • Access Denied - Verify role assignments
  • Sync Issues - Review integration settings
  • Bulk Import Errors - Validate data format

Need Help?

For assistance with administrative tasks, contact support@msportal.ai or consult our admin guide for detailed procedures.