curl --request GET \
  --url https://app.msportal.ai/api/public/v1/tickets/{id} \
  --header 'Authorization: Bearer <token>'

{
  "data": {
    "id": "<string>",
    "ticketNumber": "<string>",
    "title": "<string>",
    "description": "<string>",
    "companyId": "<string>",
    "companyName": "<string>",
    "contactName": "<string>",
    "contactEmail": "<string>",
    "status": "<string>",
    "isClosed": true,
    "priority": "<string>",
    "assignedTo": "<string>",
    "boardName": "<string>",
    "queueName": "<string>",
    "typeName": "<string>",
    "categoryName": "<string>",
    "issueTypeName": "<string>",
    "hoursBudgeted": 123,
    "hoursActual": 123,
    "createdAt": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z",
    "daysOpen": 123,
    "provider": "<string>",
    "externalId": "<string>",
    "source": "<string>",
    "notes": [
      {
        "id": "<string>",
        "text": "<string>",
        "isInternal": true,
        "createdAt": "2023-11-07T05:31:56Z",
        "createdBy": "<string>"
      }
    ]
  }
}