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The Planner module provides a visual timeline for managing tasks, projects, and strategic initiatives across your client companies. Plan work, track progress, and align team efforts with business goals.
Planner Timeline View

Overview

The Planner displays work items on a timeline, allowing you to:
  • Plan strategic initiatives - Schedule projects and tasks across months or years
  • Track progress - Monitor status and completion of planned work
  • Allocate resources - Estimate hours, costs, and assign to companies
  • Link to findings - Connect planner items to compliance findings or security actions
  • Collaborate - Share notes, use templates, and leverage AI assistance

Timeline Views

The Planner offers three timeline views to help you plan at different scales. Use the view switcher in the toolbar to change between them.

Monthly View

Planner Monthly View
The monthly view shows a detailed day-by-day breakdown for the current month. Best for:
  • Short-term planning and scheduling
  • Viewing specific due dates
  • Managing immediate priorities

Quarterly View

Planner Quarterly View
The quarterly view displays four quarters at a time (Q1-Q4). Best for:
  • Medium-term project planning
  • Quarterly business reviews
  • Balancing workload across months

Yearly View

Planner Yearly View
The yearly view shows all 12 months in a single view. Best for:
  • Long-term strategic planning
  • Annual roadmapping
  • Identifying seasonal patterns
Use the year navigation buttons and year selector to move between years. The Today button quickly returns you to the current date.

View Density

Adjust how much information is displayed for each planner item using the View Density setting. This controls the column width of each time period, allowing you to see more or less detail.
View Density Dropdown
DensityColumn WidthBest For
ComfortableWidest columns (220-280px)Detailed item view with full titles
CompactMedium columns (190-240px)Balanced view for everyday use (default)
DenseNarrow columns (160-200px)Fitting more time periods on screen
Click the View density button (grid icon) in the toolbar to open the density menu and select your preferred option.

Creating Planner Items

Click the Add Item button to create a new planner item. You can also click the Add Item button within any time period column to add an item at that specific date.

Item Types

Planner items can be categorized by type:
  • Security Services
  • Managed Services
  • Professional Services
  • Projects
  • Training
  • Compliance
  • Other
  • Custom types defined in settings

Editing Planner Items

Click on any planner item to open the edit dialog with full details.
Planner Item Edit Dialog

Basic Information

FieldDescription
TitleThe name of the planner item (click to edit)
CompanyThe client company this item is for
Due DateWhen the item should be completed
StatusCurrent status (Not Started, In Progress, Pending Approval, Complete)
TypeCategory of work (Security Services, Other, etc.)
Business ValuePriority level (High, Medium, Low)

Estimates

FieldDescription
Est. HoursEstimated hours to complete
Est. CostEstimated cost for the work (in dollars)
Probability of SuccessLikelihood of completion (percentage slider)

Relationships

Link planner items to other entities using the Relationships section:
  • Goals - Connect to company goals
  • Compliance - Link to compliance findings
  • Secure Score - Associate with Microsoft Secure Score actions
  • Devices - Connect to device-related work
  • Projects - Link to project management items
  • Opportunities - Associate with sales opportunities
Click Add to create a new relationship or link to an existing item.

Notes and Description

  • Description - Brief description of the initiative. Click Apply Template to populate from a template
  • Notes - Collaborative notes visible to your team with rich text editor
  • Private Notes (Internal Only) - Notes only visible to you

Custom Fields

Expand the Custom Fields section to view and edit any custom fields configured for planner items.

File Uploads

The Uploads section allows you to attach files to planner items. Click to upload or drag and drop files (max 10MB per file).

Using Templates

Templates help you quickly populate planner items with predefined content.

Applying a Template

  1. Open a planner item for editing
  2. Click Apply Template in the Description section
  3. The Apply Template dialog opens
Apply Template Dialog
  1. Select Template - Choose from available templates
  2. Fields to Apply - Check which fields to import from the template
  3. Use All or None buttons to quickly select/deselect all fields
  4. Click Apply Template to apply the selected fields
Create templates for common project types like QBR Preparation, Security Assessment, or Onboarding Checklist to standardize your planning process.

AI Features

Ask AI

Click the Ask AI button in the toolbar to get AI-powered assistance:
  • Generate project plans
  • Suggest tasks based on company context
  • Draft descriptions and notes

AI Draft Notes

Within the edit dialog, use AI Draft to automatically generate notes based on the item context. Use the search box to find planner items by title or description. Click the Filter button (funnel icon) to narrow down displayed items by Company, Status, Type, or Business Value.

Planner Menu

Click the Planner Menu button to access additional views:
OptionDescription
Timeline ViewMain planner timeline (default)
List ViewTable-based list of all planner items
TemplatesManage planner item templates
AnalyticsView planning analytics and reports
SettingsConfigure planner settings

Need Help?

For assistance with the Planner module, contact [email protected].