The Integrations module enables seamless connectivity between MSPortal.ai and your existing technology stack, allowing data synchronization and workflow automation across platforms.

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Key Features

  • Pre-built Connectors - Ready-to-use integrations with popular services
  • API Management - RESTful API for custom integrations
  • Webhook Support - Real-time event notifications
  • Data Synchronization - Bi-directional data flow
  • OAuth Authentication - Secure third-party authentication
  • Integration Monitoring - Track connection health and data flow

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Getting Started

  1. Browse available integrations in the marketplace
  2. Select and configure desired integrations
  3. Authenticate with third-party services
  4. Map data fields between systems
  5. Test and activate the integration

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Available Integrations

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Current Integrations

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PSA & Service Management

  • ConnectWise Manage - Complete PSA integration for ticket synchronization, opportunity management, and company/contact sync
  • Halo PSA - Full-featured integration with Halo PSA for service desk and asset management
  • Syncro PSA - Comprehensive PSA and RMM platform integration for MSPs, including ticketing, billing, and remote management capabilities

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RMM (Remote Monitoring & Management)

  • Syncro RMM - Integrated RMM functionality through Syncro for device monitoring, patch management, and remote access

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Productivity & Collaboration

  • Microsoft 365 (Calendar Sync) - Seamlessly sync calendars, meetings, and scheduling between MSPortal and Microsoft 365

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AI & Automation

  • OpenAI - Leverage AI capabilities for intelligent automation, content generation, and enhanced decision-making

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Coming Soon

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PSA & RMM Platforms

  • SuperOps - Currently in development - unified PSA-RMM platform integration
  • NinjaRMM - Pending partnership approval - remote monitoring and management
  • Kaseya VSA - Pending partnership approval - IT management and automation
  • Autotask PSA - Pending partnership approval - professional services automation
  • Datto RMM - Pending partnership approval - remote monitoring and management

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Need Help?

For assistance with integrations, contact support@msportal.ai or consult our integration guides for specific platforms.