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Documentation Index

Fetch the complete documentation index at: https://docs.msportal.ai/llms.txt

Use this file to discover all available pages before exploring further.

The Integrations module enables seamless connectivity between MSPortal.ai and your existing technology stack, allowing data synchronization and workflow automation across platforms.

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Key Features

  • Pre-built Connectors - Ready-to-use integrations with popular services
  • API Management - RESTful API for custom integrations
  • Webhook Support - Real-time event notifications
  • Data Synchronization - Bi-directional data flow
  • OAuth Authentication - Secure third-party authentication
  • Integration Monitoring - Track connection health and data flow

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Getting Started

  1. Browse available integrations in the marketplace
  2. Select and configure desired integrations
  3. Authenticate with third-party services
  4. Map data fields between systems
  5. Test and activate the integration

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Available Integrations

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Current Integrations

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PSA & Service Management

  • ConnectWise Manage - Complete PSA integration for ticket synchronization, opportunity management, and company/contact sync
  • Halo PSA - Full-featured integration with Halo PSA for service desk and asset management
  • Autotask PSA - Professional services automation with ticket sync and resource management
  • Syncro PSA - Comprehensive PSA and RMM platform integration for MSPs, including ticketing, billing, and remote management capabilities

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RMM (Remote Monitoring & Management)

  • Addigy - Apple device management platform for syncing macOS devices, policies, and security status (Beta)
  • ConnectWise Asio - Cloud-native RMM platform for device monitoring, patch management, and endpoint security
  • Datto RMM - Remote monitoring and management with automated patch management and ransomware detection
  • NinjaOne - Sync organizations, locations, and devices with device type mapping and auto-import
  • Syncro RMM - Integrated RMM functionality through Syncro for device monitoring, patch management, and remote access

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IT Documentation

  • Hudu - IT documentation platform with articles, assets, passwords (live-fetched), procedures, and Magic Dash compliance push
  • IT Glue - IT documentation with flexible assets, passwords (live-fetched), and checklists

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Backup & Disaster Recovery

  • Acronis Cyber Protect - Unified backup, disaster recovery, and cyber protection with tenant, resource, and alert syncing

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Security & Compliance

  • Cork - Security and compliance platform syncing compliance events, vulnerabilities, and endpoints

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Audit & Configuration Management

  • Liongard - Configuration audit platform that syncs metrics, systems, and detections with compliance metric mapping

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Productivity & Collaboration

  • Microsoft 365 (Calendar Sync) - Seamlessly sync calendars, meetings, and scheduling between MSPortal and Microsoft 365

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AI & Automation

  • OpenAI - Leverage AI capabilities for intelligent automation, content generation, and enhanced decision-making

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Coming Soon

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PSA & RMM Platforms

  • SuperOps - Currently in development - unified PSA-RMM platform integration
  • Kaseya VSA - Pending partnership approval - IT management and automation

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Need Help?

For assistance with integrations, contact support@msportal.ai or consult our integration guides for specific platforms.