The Surveys module enables you to gather valuable feedback from employees, customers, and stakeholders through customizable surveys and assessments.

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Key Features

  • Survey Builder - Create custom surveys with various question types
  • Template Library - Use pre-built survey templates for common scenarios
  • Distribution Management - Send surveys via email or share links
  • Response Tracking - Monitor completion rates in real-time
  • Analytics Dashboard - Analyze results with built-in reporting tools
  • Automated Reminders - Schedule follow-ups for incomplete surveys

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Getting Started

  1. Choose a survey template or create a custom survey
  2. Configure questions and response options
  3. Select your target audience
  4. Distribute the survey
  5. Monitor responses and analyze results

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Common Tasks

  • Creating Surveys - Build surveys using the drag-and-drop editor
  • Managing Distribution - Send surveys to specific groups or individuals
  • Tracking Responses - Monitor real-time completion rates
  • Generating Reports - Export survey results for analysis
  • Following Up - Send reminders to non-respondents

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Survey Types

  • Employee Satisfaction - Measure team morale and engagement
  • Customer Feedback - Collect client satisfaction data
  • Training Assessment - Evaluate training effectiveness
  • Compliance Surveys - Gather required compliance information
  • 360 Reviews - Conduct comprehensive performance evaluations

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Best Practices

  • Keep It Short - Limit surveys to 10-15 questions for better completion rates
  • Clear Questions - Use simple, unambiguous language
  • Test First - Preview surveys before distribution
  • Timely Follow-up - Send reminders within 3-5 days
  • Share Results - Communicate findings back to participants when appropriate

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Need Help?

For assistance with the Surveys module, contact support@msportal.ai or refer to our survey best practices guide.