Google Workspace connects per company, not once for your whole tenant. Each client signs in to their own Google Workspace, exactly like the Microsoft 365 company connection flow.
What Gets Synchronized
Users
Directory profiles, account status, aliases, and organizational unit
Groups
Groups, descriptions, aliases, and full membership lists
Licenses
Product and SKU assignments across the Google product catalog
Domains
Primary, secondary, and alias domains with verification status
Daily security posture
2-Step Verification, sign-in activity, and account risk signals scored out of 100
Prerequisites
Access MSPortal Requests
Every permission requested is read-only. MSPortal cannot create, modify, suspend, or delete anything in Google Workspace.
Consent must include every one of these. If an administrator declines part of the consent screen, the connection is rejected and reports which access is missing.
Connecting a Company
1
Open the Google Workspace companies page
Go to Settings > Integrations, find the Google Workspace card, and click Set up companies.Once at least one company is connected, that button reads Manage companies.
2
Find the company
Every active company appears as a card. Use the Search companies or domains box, or the status filter, to narrow the list to All companies, Needs setup, Connected, or Needs attention.The Connection progress card at the top tracks how many companies are connected out of your total.
3
Start the connection
Click Connect on the company card. A Google sign-in popup opens.If the company already has a connection and you are adding a second Google Workspace account, click Add connection instead.
4
Sign in and approve access
Sign in with an administrator account for that client’s Google Workspace and approve the requested access.MSPortal then verifies the connection against Google’s directory, reports, and licensing services before saving it. The popup closes on its own and the company shows a green Connected badge.
5
Let the first sync run
A full synchronization starts immediately. User, group, license, and domain counts appear on the connection row as data arrives, and posture scoring begins on the next daily run.
Each Google Workspace account can be connected to one MSPortal company. If you try to connect a Google Workspace account that is already linked elsewhere, MSPortal reports that the customer is already connected to another company so two companies never claim the same tenant.
Reading the Connection Row
Each connected Google Workspace tenant appears as a row inside the company card, labeled with its primary domain.
Cards and rows that need attention are highlighted in amber, and the Connection progress card shows a needs attention count so problems are visible without opening every company.
Choosing What to Sync
Click Sync settings on a connection to open Choose data to sync. All five datasets are enabled by default.
Click Save settings to apply. Turning a dataset off stops future updates for it on the next run.
Managing a Connection
Disconnecting
Click Disconnect, then confirm in the Disconnect Google Workspace? dialog. MSPortal stops updating Google Workspace data for that company. Previously synchronized data may remain visible until it is replaced or removed.Synchronization Schedule
- Google Workspace synchronizes once per day, deliberately offset from the Microsoft 365 secure score run so the two do not compete.
- Each run is a full refresh, not an incremental update. Every record is retrieved and validated before anything is written, and records that no longer exist in Google are removed only after a complete, successful retrieval. An interrupted run can never delete good data.
- Use Sync now whenever you need data ahead of the daily schedule, for example right before a client review.
Google’s usage reporting, which supplies the 2-Step Verification and sign-in signals behind posture scoring, is published on a short delay. Posture snapshots therefore reflect account activity from a few days prior, while users, groups, licenses, and domains reflect the moment of the sync.
Automatic Pausing
If a connection fails repeatedly, MSPortal pauses it and notifies you rather than retrying indefinitely.
A paused connection shows Paused on the companies page. Click Reconnect and complete the Google sign-in again to resume.
Troubleshooting
Related Resources
Cloud Overview
Where Google Workspace and Microsoft 365 data appears
Cloud Posture
How the Google Workspace posture score is calculated
Cloud Users
Browse every cloud identity across both platforms
Integrations Overview
Explore all available integrations