Accessing M365 Domains
- Click Microsoft 365 in the sidebar
- Select the Domains tab from the navigation tabs
Summary Dashboard
The summary section displays four key metrics about your domains:| Metric | Description |
|---|---|
| Total Domains | Number of registered domains across all companies |
| Verified | Number of verified domains with percentage |
| Default Domain | The primary domain for your organization |
| Companies | Number of companies with M365 domains configured |
Domains Table
Table Columns
The domains table displays all registered domains with the following information:| Column | Description |
|---|---|
| Domain | Domain name with indicators for default and initial domains |
| Company | Associated company (visible in global view) |
| Default | Whether this is the default domain for the tenant |
| Verified | Domain verification status |
| Services | Microsoft 365 services enabled for the domain |
| Auth Type | Authentication type (Managed or Federated) |
Domain Indicators
Domains may display special indicators:| Indicator | Meaning |
|---|---|
| Star icon | This is the default domain for the tenant |
| Initial badge | This is the initial .onmicrosoft.com domain |
Verification Status
| Status | Description |
|---|---|
| Verified | Domain ownership has been confirmed via DNS records |
| Unverified | Domain is registered but not yet verified |
Unverified domains cannot be used for email or other Microsoft 365 services until verification is complete.
Authentication Types
| Type | Description |
|---|---|
| Managed | Authentication handled directly by Microsoft 365 |
| Federated | Authentication handled by an external identity provider (e.g., ADFS) |
Services
The Services column shows which Microsoft 365 services are enabled for each domain:- Email - Exchange Online email routing
- OfficeCommunicationsOnline - Microsoft Teams and Skype
- Intune - Device management
- SharePoint - SharePoint Online sites
Sorting and Filtering
- Sort - Click any column header to sort the table
- Search - Use the search box to find specific domains
- Company Filter - Multi-select dropdown to filter by one or more companies
- Default Filter - Filter to show only default or non-default domains
- Verified Filter - Filter by verification status
- Auth Type Filter - Filter by authentication type
Exporting Data
Users with the manage_m365 permission can export domain data:- Click the Export button in the table toolbar
- Choose your export format
- The export includes domain name, company, verification status, authentication type, and services
Company Context
The domains view adapts based on your current context:| View | Behavior |
|---|---|
| Global View | Shows domains from all companies, Company column visible |
| Company View | Shows domains for the selected company only |
Prerequisites
Before using M365 Domains:- Microsoft 365 Integration - Enable in Settings > Integrations for each company
- Azure AD Permissions - The integration requires appropriate Graph API permissions
- User Permissions - Requires access to the M365 module
Troubleshooting
Domains Not Showing
No domains appear in the table
No domains appear in the table
Possible causes:
- M365 integration not configured for any companies
- Integration credentials expired or invalid
- Initial sync has not completed
- Verify M365 integration is active in Settings > Integrations
- Wait for the automatic sync to complete
- Check integration permissions in Azure AD
Domain shows as unverified
Domain shows as unverified
Possible causes:
- DNS verification records not configured
- DNS propagation not complete
- Verification record removed
- Check DNS records in your domain registrar
- Verify TXT or MX records match Microsoft requirements
- Allow up to 72 hours for DNS propagation
Services column shows unexpected values
Services column shows unexpected values
Possible causes:
- Domain not configured for all services
- Service configuration changed in Microsoft 365
- Review domain configuration in Microsoft 365 admin center
- Wait for automatic sync to update the data
Best Practices
Domain Management
- Verify Custom Domains - Ensure all custom domains are verified to enable full functionality
- Review Default Domain - Confirm the correct domain is set as default for each tenant
- Monitor Authentication - Track federated vs. managed authentication for security auditing
Regular Monitoring
- Monthly - Review domain verification status across all companies
- Quarterly - Audit domain authentication types and service configurations
- As Needed - Check domains when adding new companies or tenants
Related Resources
- M365 Secure Score - Security posture monitoring
- M365 Licenses - License usage monitoring
- Settings - Integrations - Configure M365 integration