The Microsoft 365 integration in MSPortal.ai provides security monitoring through Microsoft Secure Score and calendar synchronization capabilities.

Key Features

Currently Available

  • Microsoft Secure Score - Monitor and improve your Microsoft 365 security posture
  • Calendar Sync - Synchronize Microsoft 365 calendars with MSPortal.ai
  • Single Sign-On (SSO) - Seamless authentication with Microsoft 365 credentials
  • Security Recommendations - Actionable improvements for security configuration

Secure Score Monitoring

The Secure Score feature helps you:
  • Track Security Posture - View your organization’s current security score
  • Review Recommendations - See prioritized security improvements
  • Monitor Progress - Track score changes over time
  • Control Details - Deep dive into specific security controls
  • Action Items - View and manage security improvement actions

Getting Started

Prerequisites

  1. Microsoft 365 tenant with appropriate permissions
  2. Microsoft 365 integration enabled in MSPortal.ai
  3. Global Administrator or Security Administrator role

Initial Setup

1

Enable Integration

Navigate to Settings → Integrations and enable Microsoft 365
2

Authenticate

Sign in with Microsoft 365 administrator credentials
3

Grant Permissions

Approve the required permissions for secure score access
4

Sync Data

Initial sync will pull your current secure score and recommendations

Using Secure Score

Viewing Your Score

  1. Navigate to Microsoft 365 in the sidebar
  2. The main dashboard displays:
    • Current secure score and maximum possible score
    • Score percentage
    • Comparison to industry average
    • Recent score trends

Understanding Recommendations

Each security recommendation includes:
  • Impact - How much the action will improve your score
  • Complexity - Implementation difficulty
  • User Impact - Effect on end users
  • Status - Current implementation state

Taking Action

  1. Review the Actions tab for prioritized improvements
  2. Click on any action for detailed implementation steps
  3. Mark actions as completed when implemented
  4. Monitor score improvements after changes

Calendar Synchronization

Features

  • Two-way Sync - Changes sync between MSPortal.ai and Microsoft 365
  • Meeting Management - Create and manage meetings from MSPortal.ai
  • Availability Checking - See calendar availability across the platform
  • Event Notifications - Receive alerts for upcoming meetings

Setting Up Calendar Sync

  1. Navigate to Calendar → Settings
  2. Enable Microsoft 365 calendar sync
  3. Authenticate with your Microsoft account
  4. Select calendars to synchronize
  5. Configure sync frequency and preferences

Single Sign-On (SSO)

SSO allows users to:
  • Sign in once with Microsoft 365 credentials
  • Access MSPortal.ai without separate passwords
  • Maintain consistent security policies
  • Simplify user management

Configuring SSO

  1. Navigate to Settings → Authentication
  2. Enable Microsoft 365 SSO
  3. Configure your Azure AD application
  4. Map user attributes
  5. Test SSO login flow

Best Practices

Security Score

  • Regular Reviews - Check secure score weekly
  • Prioritize High-Impact - Focus on actions with greatest score improvement
  • Document Changes - Track what security changes were implemented
  • Monitor Trends - Watch for score decreases that may indicate issues

Calendar Sync

  • Selective Sync - Only sync necessary calendars
  • Privacy Settings - Configure what information is visible
  • Conflict Resolution - Set preferences for handling sync conflicts

Troubleshooting

Common Issues

Secure Score Not Updating
  • Verify Microsoft 365 permissions are still valid
  • Check for API throttling limits
  • Ensure network connectivity to Microsoft services
Calendar Sync Errors
  • Re-authenticate with Microsoft 365
  • Check calendar permissions
  • Verify time zone settings match
SSO Login Failures
  • Confirm Azure AD configuration
  • Check user account status in Microsoft 365
  • Verify SSO is enabled for the user’s account

Limitations

  • Secure Score updates may have up to 24-hour delay
  • Calendar sync limited to primary and shared calendars
  • Some advanced security controls may not be available
  • Requires active Microsoft 365 subscription

Support

For assistance with Microsoft 365 integration, contact your system administrator or MSPortal.ai support.