Skip to main content
Arrange the sidebar the way you work. Your changes affect only your own account. This page is for MSP staff. To change shared defaults for everyone, use Customize the sidebar. To change another person’s role, use Users and roles.

​
Before you start

  • Open Settings > User Settings (or click your name at the bottom of the sidebar and choose User Settings) and scroll to the Sidebar order card. Every signed-in user can use it.
  • The editor lists only the pages available to your account. Your MSP controls the default layout and which modules exist.
  • Nothing changes until you click Save order.

​
Keep the desktop sidebar expanded

1

Open the sidebar

On desktop, move the pointer into the icon rail on the left, or tab into the navigation.
2

Dock it

Click Keep sidebar expanded beside the logo. The sidebar stays open and the page moves beside it.
3

Collapse it again

Click Collapse sidebar beside the logo to return to the icon rail. Moving the pointer back into the rail opens it again.
Your choice is remembered in this browser across page changes and reloads, and shared with other open tabs. If browser storage is unavailable, it lasts until the next full page load. On phones, click Toggle menu in the top bar to open the navigation. Docking is a desktop setting.
Expanded sidebar with the Collapse sidebar button beside the logo and Navigation settings positioned alongside it.

Docked desktop navigation in MSPortal Demo. Available pages depend on your account.

​
Reorder pages and sections

1

Open Settings > User Settings

Scroll to the Sidebar order card.
2

Move pages

Drag the handle beside a page to move it within its section or into another section.
3

Create a section (optional)

Enter a Category name and click Add category. Drag pages into the new section. Click a custom section’s name to rename it, and use Move category up and Move category down to reorder it.Delete category returns the section’s pages to their default sections. It does not delete the pages or their records.
4

Save

Click Save order. Until you save, the editor shows Not applied until you save.
Sidebar order editor with page sections, Disabled modules, Save order, and Reset my order.

Personal layout editor in an MSP Demo session. Available pages depend on your account.

​
Add a settings shortcut

Put the settings pages you use most in your sidebar so they are one click away. For example, add Settings: Companies to Planning instead of opening the settings menu each time.
1

Open Sidebar order

Click your name at the bottom of the sidebar, choose User Settings, and scroll to the Sidebar order card.
2

Find the Settings panel

The Settings panel beside your sidebar sections lists the settings pages your account can open, such as Settings: Users & Roles or Settings: Companies. Scroll the panel to see more.
3

Drag a page into a section

Grab the handle beside a settings page and drop it into any section, at the position where you want it. The page then shows In sidebar in the panel. Add as many shortcuts as you like.
4

Save

Click Save order. Until you save, the editor shows Not applied until you save. Your sidebar updates once you save.
Settings panel in Sidebar order listing settings pages, with Settings: Companies marked In sidebar.

Settings panel in Sidebar order, MSPortal Demo. The pages listed depend on your role.

The shortcut appears in your sidebar under the same name and opens that settings page.
Docked sidebar with a Settings: Companies shortcut placed in the Planning section.

A Settings: Companies shortcut in the Planning section, MSPortal Demo.

To remove a shortcut, drag it from your sidebar section back into the Settings panel and click Save order. You can also click Remove from navigation on it, which moves it to Disabled modules and marks it Disabled in the Settings panel. Drag it back into a section to use it again. A shortcut does not grant extra access. You only see settings pages your role allows. If your access changes, shortcuts to pages you can no longer open disappear from your sidebar.

​
Hide or restore a page

1

Hide the page

Drag an unused page into Disabled modules, or click Remove from navigation on it.
2

Save

Click Save order.
3

Restore it later (optional)

Drag the page from Disabled modules back into a section, then click Save order.
An item marked Disabled by your administrator is locked by your MSP and cannot be restored here.
Hiding a page changes navigation only. It does not revoke permissions, disable an integration, or delete any records.

​
Restore the default layout

1

Reset

In Sidebar order, click Reset my order. The editor loads your company or organization default.
2

Review and save

Check the layout, then click Save order. Reset alone does not save the change.
Custom links and dashboards that your administrator placed in the sidebar can be reordered here. New links and shared defaults are set in shared navigation settings by your MSP.

​
Troubleshooting

​
Frequently asked questions

No. Sidebar order is your personal layout. Your MSP manages company and organization defaults separately.
No. Removing a page from navigation only hides its sidebar entry.
Click Reset my order, review the staged default, then click Save order.
Yes. Drag it from the Settings panel into a section and click Save order. See Add a settings shortcut.