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POST
Create ticket from action item

Authorizations

Authorization
string
header
required

Use your API key as a Bearer token. API keys can be generated in Settings → Integrations → API Access.

Path Parameters

id
string<uuid>
required

Project ID

clientActionId
string
required

Client action id (UUID, or tpl- for template-created items)

Body

application/json
summary
string

Ticket summary (default: the item title)

Required string length: 1 - 200
phase
enum<string>

default: the item's linked phase, else a "Priority work" phase; existing: phaseId; new: a "Priority work" phase; none: no phase (not allowed for ConnectWise)

Available options:
default,
existing,
new,
none
phaseId
string<uuid>
showToClient
boolean

Default false keeps the ticket internal

Response

Ticket created

data
object
required