curl --request POST \
  --url https://app.msportal.ai/api/public/v1/ticket-templates \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "name": "<string>",
  "sections": [
    {
      "title": "<string>",
      "fields": [
        {
          "label": "<string>",
          "key": "<string>",
          "placeholder": "<string>",
          "helpText": "<string>",
          "required": "never",
          "defaultValue": null,
          "options": [
            {
              "value": "<string>",
              "label": "<string>"
            }
          ],
          "validation": {},
          "conditional": {
            "when": "<string>",
            "value": null,
            "then": {
              "required": true,
              "show": true,
              "setDefault": null
            }
          },
          "embeddedTemplateId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
        }
      ],
      "description": "<string>"
    }
  ],
  "key": "<string>",
  "description": "<string>",
  "aiDescription": "<string>",
  "category": "<string>",
  "categoryId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "visibility": "company_and_contacts",
  "theme": "system",
  "icon": "<string>",
  "isActive": true,
  "defaultCompanyEnabled": true,
  "defaultPriority": "<string>",
  "defaultBoard": "<string>",
  "defaultStatus": "<string>",
  "defaultTicketTypeId": "<string>",
  "defaultTicketSubtypeId": "<string>",
  "defaultTicketCategoryId": "<string>",
  "defaultAutotaskWorkTypeId": "<string>",
  "defaultAutotaskSourceId": "<string>",
  "haloCategoryId": "<string>",
  "haloImpactId": "<string>",
  "haloUrgencyId": "<string>",
  "useClientPsaDefaults": true,
  "staticSubject": "<string>",
  "lockSubject": true,
  "priorityOverride": {
    "enabled": true,
    "rules": [
      {
        "overridePriorityId": "<string>",
        "condition": {
          "when": "<string>",
          "value": null
        }
      }
    ]
  },
  "flowWebhook": {
    "enabled": true,
    "url": "",
    "secret": "<string>",
    "integrationId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
  },
  "rules": [
    {
      "name": "<string>",
      "action": {
        "payload": null
      },
      "condition": null
    }
  ]
}
'

import requests

url = "https://app.msportal.ai/api/public/v1/ticket-templates"

payload = {
    "name": "<string>",
    "sections": [
        {
            "title": "<string>",
            "fields": [
                {
                    "label": "<string>",
                    "key": "<string>",
                    "placeholder": "<string>",
                    "helpText": "<string>",
                    "required": "never",
                    "defaultValue": None,
                    "options": [
                        {
                            "value": "<string>",
                            "label": "<string>"
                        }
                    ],
                    "validation": {},
                    "conditional": {
                        "when": "<string>",
                        "value": None,
                        "then": {
                            "required": True,
                            "show": True,
                            "setDefault": None
                        }
                    },
                    "embeddedTemplateId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
                }
            ],
            "description": "<string>"
        }
    ],
    "key": "<string>",
    "description": "<string>",
    "aiDescription": "<string>",
    "category": "<string>",
    "categoryId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "visibility": "company_and_contacts",
    "theme": "system",
    "icon": "<string>",
    "isActive": True,
    "defaultCompanyEnabled": True,
    "defaultPriority": "<string>",
    "defaultBoard": "<string>",
    "defaultStatus": "<string>",
    "defaultTicketTypeId": "<string>",
    "defaultTicketSubtypeId": "<string>",
    "defaultTicketCategoryId": "<string>",
    "defaultAutotaskWorkTypeId": "<string>",
    "defaultAutotaskSourceId": "<string>",
    "haloCategoryId": "<string>",
    "haloImpactId": "<string>",
    "haloUrgencyId": "<string>",
    "useClientPsaDefaults": True,
    "staticSubject": "<string>",
    "lockSubject": True,
    "priorityOverride": {
        "enabled": True,
        "rules": [
            {
                "overridePriorityId": "<string>",
                "condition": {
                    "when": "<string>",
                    "value": None
                }
            }
        ]
    },
    "flowWebhook": {
        "enabled": True,
        "url": "",
        "secret": "<string>",
        "integrationId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
    },
    "rules": [
        {
            "name": "<string>",
            "action": { "payload": None },
            "condition": None
        }
    ]
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    name: '<string>',
    sections: [
      {
        title: '<string>',
        fields: [
          {
            label: '<string>',
            key: '<string>',
            placeholder: '<string>',
            helpText: '<string>',
            required: 'never',
            defaultValue: null,
            options: [{value: '<string>', label: '<string>'}],
            validation: {},
            conditional: {
              when: '<string>',
              value: null,
              then: {required: true, show: true, setDefault: null}
            },
            embeddedTemplateId: '3c90c3cc-0d44-4b50-8888-8dd25736052a'
          }
        ],
        description: '<string>'
      }
    ],
    key: '<string>',
    description: '<string>',
    aiDescription: '<string>',
    category: '<string>',
    categoryId: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
    visibility: 'company_and_contacts',
    theme: 'system',
    icon: '<string>',
    isActive: true,
    defaultCompanyEnabled: true,
    defaultPriority: '<string>',
    defaultBoard: '<string>',
    defaultStatus: '<string>',
    defaultTicketTypeId: '<string>',
    defaultTicketSubtypeId: '<string>',
    defaultTicketCategoryId: '<string>',
    defaultAutotaskWorkTypeId: '<string>',
    defaultAutotaskSourceId: '<string>',
    haloCategoryId: '<string>',
    haloImpactId: '<string>',
    haloUrgencyId: '<string>',
    useClientPsaDefaults: true,
    staticSubject: '<string>',
    lockSubject: true,
    priorityOverride: {
      enabled: true,
      rules: [{overridePriorityId: '<string>', condition: {when: '<string>', value: null}}]
    },
    flowWebhook: {
      enabled: true,
      url: '',
      secret: '<string>',
      integrationId: '3c90c3cc-0d44-4b50-8888-8dd25736052a'
    },
    rules: [{name: '<string>', action: {payload: null}, condition: null}]
  })
};

fetch('https://app.msportal.ai/api/public/v1/ticket-templates', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://app.msportal.ai/api/public/v1/ticket-templates",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'name' => '<string>',
    'sections' => [
        [
                'title' => '<string>',
                'fields' => [
                                [
                                                                'label' => '<string>',
                                                                'key' => '<string>',
                                                                'placeholder' => '<string>',
                                                                'helpText' => '<string>',
                                                                'required' => 'never',
                                                                'defaultValue' => null,
                                                                'options' => [
                                                                                                                                [
                                                                                                                                                                                                                                                                'value' => '<string>',
                                                                                                                                                                                                                                                                'label' => '<string>'
                                                                                                                                ]
                                                                ],
                                                                'validation' => [
                                                                                                                                
                                                                ],
                                                                'conditional' => [
                                                                                                                                'when' => '<string>',
                                                                                                                                'value' => null,
                                                                                                                                'then' => [
                                                                                                                                                                                                                                                                'required' => true,
                                                                                                                                                                                                                                                                'show' => true,
                                                                                                                                                                                                                                                                'setDefault' => null
                                                                                                                                ]
                                                                ],
                                                                'embeddedTemplateId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a'
                                ]
                ],
                'description' => '<string>'
        ]
    ],
    'key' => '<string>',
    'description' => '<string>',
    'aiDescription' => '<string>',
    'category' => '<string>',
    'categoryId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
    'visibility' => 'company_and_contacts',
    'theme' => 'system',
    'icon' => '<string>',
    'isActive' => true,
    'defaultCompanyEnabled' => true,
    'defaultPriority' => '<string>',
    'defaultBoard' => '<string>',
    'defaultStatus' => '<string>',
    'defaultTicketTypeId' => '<string>',
    'defaultTicketSubtypeId' => '<string>',
    'defaultTicketCategoryId' => '<string>',
    'defaultAutotaskWorkTypeId' => '<string>',
    'defaultAutotaskSourceId' => '<string>',
    'haloCategoryId' => '<string>',
    'haloImpactId' => '<string>',
    'haloUrgencyId' => '<string>',
    'useClientPsaDefaults' => true,
    'staticSubject' => '<string>',
    'lockSubject' => true,
    'priorityOverride' => [
        'enabled' => true,
        'rules' => [
                [
                                'overridePriorityId' => '<string>',
                                'condition' => [
                                                                'when' => '<string>',
                                                                'value' => null
                                ]
                ]
        ]
    ],
    'flowWebhook' => [
        'enabled' => true,
        'url' => '',
        'secret' => '<string>',
        'integrationId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a'
    ],
    'rules' => [
        [
                'name' => '<string>',
                'action' => [
                                'payload' => null
                ],
                'condition' => null
        ]
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.msportal.ai/api/public/v1/ticket-templates"

	payload := strings.NewReader("{\n  \"name\": \"<string>\",\n  \"sections\": [\n    {\n      \"title\": \"<string>\",\n      \"fields\": [\n        {\n          \"label\": \"<string>\",\n          \"key\": \"<string>\",\n          \"placeholder\": \"<string>\",\n          \"helpText\": \"<string>\",\n          \"required\": \"never\",\n          \"defaultValue\": null,\n          \"options\": [\n            {\n              \"value\": \"<string>\",\n              \"label\": \"<string>\"\n            }\n          ],\n          \"validation\": {},\n          \"conditional\": {\n            \"when\": \"<string>\",\n            \"value\": null,\n            \"then\": {\n              \"required\": true,\n              \"show\": true,\n              \"setDefault\": null\n            }\n          },\n          \"embeddedTemplateId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n        }\n      ],\n      \"description\": \"<string>\"\n    }\n  ],\n  \"key\": \"<string>\",\n  \"description\": \"<string>\",\n  \"aiDescription\": \"<string>\",\n  \"category\": \"<string>\",\n  \"categoryId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n  \"visibility\": \"company_and_contacts\",\n  \"theme\": \"system\",\n  \"icon\": \"<string>\",\n  \"isActive\": true,\n  \"defaultCompanyEnabled\": true,\n  \"defaultPriority\": \"<string>\",\n  \"defaultBoard\": \"<string>\",\n  \"defaultStatus\": \"<string>\",\n  \"defaultTicketTypeId\": \"<string>\",\n  \"defaultTicketSubtypeId\": \"<string>\",\n  \"defaultTicketCategoryId\": \"<string>\",\n  \"defaultAutotaskWorkTypeId\": \"<string>\",\n  \"defaultAutotaskSourceId\": \"<string>\",\n  \"haloCategoryId\": \"<string>\",\n  \"haloImpactId\": \"<string>\",\n  \"haloUrgencyId\": \"<string>\",\n  \"useClientPsaDefaults\": true,\n  \"staticSubject\": \"<string>\",\n  \"lockSubject\": true,\n  \"priorityOverride\": {\n    \"enabled\": true,\n    \"rules\": [\n      {\n        \"overridePriorityId\": \"<string>\",\n        \"condition\": {\n          \"when\": \"<string>\",\n          \"value\": null\n        }\n      }\n    ]\n  },\n  \"flowWebhook\": {\n    \"enabled\": true,\n    \"url\": \"\",\n    \"secret\": \"<string>\",\n    \"integrationId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n  },\n  \"rules\": [\n    {\n      \"name\": \"<string>\",\n      \"action\": {\n        \"payload\": null\n      },\n      \"condition\": null\n    }\n  ]\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://app.msportal.ai/api/public/v1/ticket-templates")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"name\": \"<string>\",\n  \"sections\": [\n    {\n      \"title\": \"<string>\",\n      \"fields\": [\n        {\n          \"label\": \"<string>\",\n          \"key\": \"<string>\",\n          \"placeholder\": \"<string>\",\n          \"helpText\": \"<string>\",\n          \"required\": \"never\",\n          \"defaultValue\": null,\n          \"options\": [\n            {\n              \"value\": \"<string>\",\n              \"label\": \"<string>\"\n            }\n          ],\n          \"validation\": {},\n          \"conditional\": {\n            \"when\": \"<string>\",\n            \"value\": null,\n            \"then\": {\n              \"required\": true,\n              \"show\": true,\n              \"setDefault\": null\n            }\n          },\n          \"embeddedTemplateId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n        }\n      ],\n      \"description\": \"<string>\"\n    }\n  ],\n  \"key\": \"<string>\",\n  \"description\": \"<string>\",\n  \"aiDescription\": \"<string>\",\n  \"category\": \"<string>\",\n  \"categoryId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n  \"visibility\": \"company_and_contacts\",\n  \"theme\": \"system\",\n  \"icon\": \"<string>\",\n  \"isActive\": true,\n  \"defaultCompanyEnabled\": true,\n  \"defaultPriority\": \"<string>\",\n  \"defaultBoard\": \"<string>\",\n  \"defaultStatus\": \"<string>\",\n  \"defaultTicketTypeId\": \"<string>\",\n  \"defaultTicketSubtypeId\": \"<string>\",\n  \"defaultTicketCategoryId\": \"<string>\",\n  \"defaultAutotaskWorkTypeId\": \"<string>\",\n  \"defaultAutotaskSourceId\": \"<string>\",\n  \"haloCategoryId\": \"<string>\",\n  \"haloImpactId\": \"<string>\",\n  \"haloUrgencyId\": \"<string>\",\n  \"useClientPsaDefaults\": true,\n  \"staticSubject\": \"<string>\",\n  \"lockSubject\": true,\n  \"priorityOverride\": {\n    \"enabled\": true,\n    \"rules\": [\n      {\n        \"overridePriorityId\": \"<string>\",\n        \"condition\": {\n          \"when\": \"<string>\",\n          \"value\": null\n        }\n      }\n    ]\n  },\n  \"flowWebhook\": {\n    \"enabled\": true,\n    \"url\": \"\",\n    \"secret\": \"<string>\",\n    \"integrationId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n  },\n  \"rules\": [\n    {\n      \"name\": \"<string>\",\n      \"action\": {\n        \"payload\": null\n      },\n      \"condition\": null\n    }\n  ]\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://app.msportal.ai/api/public/v1/ticket-templates")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"name\": \"<string>\",\n  \"sections\": [\n    {\n      \"title\": \"<string>\",\n      \"fields\": [\n        {\n          \"label\": \"<string>\",\n          \"key\": \"<string>\",\n          \"placeholder\": \"<string>\",\n          \"helpText\": \"<string>\",\n          \"required\": \"never\",\n          \"defaultValue\": null,\n          \"options\": [\n            {\n              \"value\": \"<string>\",\n              \"label\": \"<string>\"\n            }\n          ],\n          \"validation\": {},\n          \"conditional\": {\n            \"when\": \"<string>\",\n            \"value\": null,\n            \"then\": {\n              \"required\": true,\n              \"show\": true,\n              \"setDefault\": null\n            }\n          },\n          \"embeddedTemplateId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n        }\n      ],\n      \"description\": \"<string>\"\n    }\n  ],\n  \"key\": \"<string>\",\n  \"description\": \"<string>\",\n  \"aiDescription\": \"<string>\",\n  \"category\": \"<string>\",\n  \"categoryId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n  \"visibility\": \"company_and_contacts\",\n  \"theme\": \"system\",\n  \"icon\": \"<string>\",\n  \"isActive\": true,\n  \"defaultCompanyEnabled\": true,\n  \"defaultPriority\": \"<string>\",\n  \"defaultBoard\": \"<string>\",\n  \"defaultStatus\": \"<string>\",\n  \"defaultTicketTypeId\": \"<string>\",\n  \"defaultTicketSubtypeId\": \"<string>\",\n  \"defaultTicketCategoryId\": \"<string>\",\n  \"defaultAutotaskWorkTypeId\": \"<string>\",\n  \"defaultAutotaskSourceId\": \"<string>\",\n  \"haloCategoryId\": \"<string>\",\n  \"haloImpactId\": \"<string>\",\n  \"haloUrgencyId\": \"<string>\",\n  \"useClientPsaDefaults\": true,\n  \"staticSubject\": \"<string>\",\n  \"lockSubject\": true,\n  \"priorityOverride\": {\n    \"enabled\": true,\n    \"rules\": [\n      {\n        \"overridePriorityId\": \"<string>\",\n        \"condition\": {\n          \"when\": \"<string>\",\n          \"value\": null\n        }\n      }\n    ]\n  },\n  \"flowWebhook\": {\n    \"enabled\": true,\n    \"url\": \"\",\n    \"secret\": \"<string>\",\n    \"integrationId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n  },\n  \"rules\": [\n    {\n      \"name\": \"<string>\",\n      \"action\": {\n        \"payload\": null\n      },\n      \"condition\": null\n    }\n  ]\n}"

response = http.request(request)
puts response.read_body

{
  "data": {
    "templateId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "name": "<string>",
    "key": "<string>",
    "sectionCount": 123,
    "fieldCount": 123,
    "isActive": true,
    "noteKey": "<string>"
  }
}

{
  "error": "<string>",
  "requestId": "<string>",
  "details": "<unknown>",
  "code": "<string>"
}

{
  "error": "<string>",
  "requestId": "<string>",
  "details": "<unknown>",
  "code": "<string>"
}

{
  "error": "<string>",
  "requestId": "<string>",
  "details": "<unknown>",
  "code": "<string>"
}

{
  "error": "<string>",
  "requestId": "<string>",
  "details": "<unknown>",
  "code": "<string>"
}