List ticket notes
The notes/updates on a ticket. Internal notes are only returned to MSP staff users that ask for them with includeInternal=true; company users always get client-visible notes only. Requires tickets.read and read_tickets.
Authorizations
Use your API key as a Bearer token. API keys can be generated in Settings → Integrations → API Access.
Path Parameters
PSA ticket number by default; the internal id returned by list/search with byInternalId=true
1 - 255Query Parameters
Resolve only the internal ID returned by list/search
Integration from ticket.reference; disambiguates IDs across PSA integrations
Include internal/private notes (staff users only)
Maximum notes to return
1 <= x <= 100Response
Ticket notes, newest first