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POST
Decide ticket approval

Authorizations

Authorization
string
header
required

Use your API key as a Bearer token. API keys can be generated in Settings → Integrations → API Access.

Path Parameters

requestId
string<uuid>
required

Approval request ID

Body

application/json
decision
enum<string>
required
Available options:
approved,
rejected
note
string

Note for the requester and other approvers (required with override)

Maximum string length: 2000
override
boolean
default:false

MSP staff: decide the whole request for the approvers

forwardTo
string<email>[]

On a rejection, email the whole request to these addresses: your own, or ones the chain allows

Maximum array length: 6
Maximum string length: 254

Response

Decision recorded

data
object
required