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The Storefront turns your distributor catalog into a controlled marketplace for your clients. You decide which products clients can see, whether they can change their own license quantities, and which requests need your approval. Clients get a clear view of their subscriptions, available products, and Azure consumption. The Storefront syncs from Pax8 and/or Sherweb.

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Overview

The Storefront has three sections:

Subscriptions

Manage active software licenses and subscriptions.

Catalog

Browse available products and request new ones.

Azure Usage

Monitor Azure consumption by company.

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Prerequisites

  • A connected Pax8 or Sherweb integration. Without one, the Storefront shows “Connect a Pax8 or Sherweb integration in Integrations to manage your storefront.”
  • Permissions: viewing requires read access to the storefront; requesting changes requires write access; configuring the catalog and self-service rules requires the storefront management/settings permission.
  • Azure Usage requires Azure subscriptions synced from Pax8.

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For administrators: setting up the Storefront

Configure the Storefront under Settings → Storefront, which has two tabs.

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Catalog tab

This controls what clients see in the catalog.
1

Review synced products

Products synced from Pax8 (and Sherweb, if connected) appear in a table with Product, Vendor, Category, and Retail Price.
2

Set visibility

Toggle Visible to show or hide each product from the client catalog. Hidden products never appear to clients.
3

Feature key products

Toggle Featured to highlight products you want clients to notice.
4

Use bulk actions

Select multiple rows and use Show Selected, Hide Selected, Feature Selected, or Unfeature Selected to update many products at once.

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Self-Service tab

This controls who gets notified about requests and whether clients can change their own quantities.
  • Request Approvals — choose the Approver Role (a company team role) whose members receive an in-app notification for every new product request or quantity change. This applies to both Pax8 and Sherweb.
  • Self-Service Settings (Pax8) — set global defaults with Allow Self-Service by Default and default Min Qty / Max Qty, then use Apply to All to push them to every subscription, or Save Defaults.
  • Per-subscription overrides — click a subscription to Edit Settings and control:
    • Allow Quantity Changes — let clients request quantity changes for this subscription.
    • Require Approval — require your approval before changes sync to Pax8.
    • Minimum Quantity / Maximum Quantity — the allowed range.
Use per-subscription overrides to keep low-risk products fully self-service while requiring approval on expensive or sensitive licenses.

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For clients: using the Storefront

Clients see the three tabs (Subscriptions, Catalog, Azure Usage) but no settings.

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Subscriptions

The Subscriptions view lists active licenses with product, vendor, company, quantity, billing term, status, and pricing, plus summary cards for total and active subscriptions, total licenses, companies, pending requests, and monthly cost.
  • Click View Details to see full subscription information.
  • Click Change Quantity to request more or fewer licenses. Enter a New Quantity (within the allowed min/max) and optional notes:
    • If self-service is enabled, the change applies immediately.
    • If approval is required, a request is submitted and the approver role is notified.

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Catalog

The Catalog view shows products you’ve made visible.
  • Click Get Price to see pricing for a specific company.
  • Click Request to ask for a product to be added. Add an optional note explaining the reason; the request notifies the approver role.

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Azure Usage

The Azure Usage view shows Azure consumption by company and resource group for recent months. Click View Details on a row to drill into individual usage line items (product, date, quantity, unit, unit price, total).

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How requests flow

1

Client submits a request

A client requests a new product or a quantity change from the Catalog or Subscriptions view.
2

Approver is notified

Members of the configured Approver Role receive an in-app notification.
3

Change syncs to the distributor

Once approved (or immediately, if self-service is enabled), the change syncs back to Pax8.

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Troubleshooting

Connect a Pax8 or Sherweb integration under Settings → Integrations. Products appear after the next sync.
Products sync from the distributor on a schedule. On the settings Catalog tab, also confirm the products are toggled Visible, hidden products never reach clients.
Quantity changes require Allow Quantity Changes to be enabled for that subscription (or by the global default), and the new quantity must fall within the configured min/max range.
Azure consumption appears only once you have Azure subscriptions synced from Pax8.