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Open Storefront to review the subscriptions and products available through your MSP’s connected distributors. The portal supports Pax8 and Sherweb; the sections and controls you see depend on your MSP’s setup and your permissions.

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Find the right area

MSP staff configure the catalog, company mappings, permissions, and request policy. Company users ask their IT provider for access or setup changes.

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Requesting products or quantity changes

A request is separate from an active subscription or a confirmed quantity change. Review the company, product, requested total quantity, and displayed terms before using a submission control. Keep its result and use Requests, when available, or contact your MSP to check progress. An approval message, self-service badge, or button labeled Update Quantity is not proof that the distributor has changed the subscription. Wait for fulfillment confirmation and the updated subscription data. If requesting or loading requests fails, contact your MSP; do not repeatedly submit the same change.

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Frequently asked questions

Storefront opens on Subscriptions. Select Catalog to browse available products.
Catalog configuration and portal user permissions are MSP-managed. Ask your IT provider to change availability or access.
A subscription quantity request is separate from license assignment to individual users. Confirm fulfillment and ask your MSP about user assignments.
No. Approval, fulfillment, and the synchronized subscription quantity are separate things. Check the request result and your provider’s confirmation.
The tab requires an enabled Pax8 integration. Available usage also depends on source data, company mapping, and your permissions.
Ask your MSP to investigate and tell it the company and product involved. Do not assume a failed view means there are no requests, or submit duplicates to test it.