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The Integrations module enables seamless connectivity between MSPortal.ai and your existing technology stack, allowing data synchronization and workflow automation across platforms.

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Key Features

  • Pre-built Connectors - Ready-to-use integrations with popular services
  • API Management - RESTful API for custom integrations
  • Webhook Support - Real-time event notifications
  • Data Synchronization - Bi-directional data flow
  • OAuth Authentication - Secure third-party authentication
  • Integration Monitoring - Track connection health and data flow

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Getting Started

  1. Browse available integrations in the marketplace
  2. Select and configure desired integrations
  3. Authenticate with third-party services
  4. Map data fields between systems
  5. Test and activate the integration

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Available Integrations

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Current Integrations

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PSA & Service Management

  • ConnectWise Manage - Complete PSA integration for ticket synchronization, opportunity management, and company/contact sync
  • Halo PSA - Full-featured integration with Halo PSA for service desk and asset management
  • Autotask PSA - Professional services automation with ticket sync and resource management
  • Syncro PSA - Comprehensive PSA and RMM platform integration for MSPs, including ticketing, billing, and remote management capabilities

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RMM (Remote Monitoring & Management)

  • Addigy - Apple device management platform for syncing macOS devices, policies, and security status
  • ConnectWise Asio - Cloud-native RMM platform for device monitoring, patch management, and endpoint security
  • Datto RMM - Remote monitoring and management with automated patch management and ransomware detection
  • NinjaOne - Sync organizations, locations, and devices with device type mapping and auto-import
  • Syncro RMM - Integrated RMM functionality through Syncro for device monitoring, patch management, and remote access

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Networking

  • Cisco Meraki - Sync Meraki organizations, networks, and devices with network-to-location mapping
  • UniFi Console - Sync sites, network devices, and VLAN configurations from Ubiquiti UniFi Cloud or self-hosted controllers (Early Access)

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IT Documentation

  • Hudu - IT documentation platform with articles, assets, passwords (live-fetched), procedures, and Magic Dash compliance push
  • IT Glue - IT documentation with flexible assets, passwords (live-fetched), and checklists

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Backup & Disaster Recovery

  • Acronis Cyber Protect - Unified backup, disaster recovery, and cyber protection with tenant, resource, and alert syncing
  • Cove Data Protection - Backup monitoring with device, job, and storage status syncing

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Security & Compliance

  • Cork - Security and compliance platform syncing compliance events, vulnerabilities, and endpoints
  • Huntress - Managed EDR agents, escalations, and incident reports plus Managed SAT training data (Beta)
  • Phin Security - Security awareness training status, campaigns, and report artifacts (Beta)
  • CyberHoot - Security awareness, compliance, HootScore, and HootPhish metrics (Beta)
  • Breach Secure Now - Security awareness, phishing, and breach risk metrics

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Audit & Configuration Management

  • Liongard - Configuration audit platform that syncs metrics, systems, and detections with compliance metric mapping (Beta)

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Client Portal & Service Catalog

  • CloudRadial - Import CloudRadial service catalog items as ticket templates

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Cloud Distributors

  • Pax8 - Sync subscriptions, products, and usage from the Pax8 Marketplace for storefront and licensing
  • Sherweb - Sync customers, subscriptions, and product catalogs from Sherweb (Beta)

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Quoting

  • Quoter - Sync quotes and revisions from Quoter into the Quotes module
  • QuoteWerks - Sync quotes from QuoteWerks into the Quotes module

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Productivity & Collaboration

  • Microsoft 365 - Calendar sync, user and license data, and secure score across your client tenants
  • Microsoft Teams - Publish a branded MSPortal app inside your Microsoft Teams client

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Domains & DNS

  • DNSimple - Sync registered domains with expiration tracking and automation support

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Payments

  • Benji Pays - Add a branded Pay Now button to unpaid invoices using your Benji Pays custom payment link

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Coming Soon

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PSA & RMM Platforms

  • SuperOps - Currently in development - unified PSA-RMM platform integration
  • Kaseya VSA - Pending partnership approval - IT management and automation

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Need Help?

For assistance with integrations, contact support@msportal.ai or consult our integration guides for specific platforms.