Accessing Billing Settings
- Click Settings in the sidebar
- Select the Billing icon from the settings navigation
Billing Overview
Subscription Management
Current Plan
View your active subscription details:| Field | Description |
|---|---|
| Plan Name | Your current subscription tier |
| Status | Active, Trial, or Expired |
| Billing Cycle | Monthly or Annual |
| Next Billing Date | When your next payment is due |
Choosing a Plan
1
Click Choose a Plan
Select the plan selection button
2
Compare Plans
Review features and pricing for each tier
3
Select Plan
Choose the plan that fits your needs
4
Complete Payment
Enter payment details to activate
Payment Methods
Setting Up Billing
1
Click Set Up Billing
Open the payment configuration
2
Enter Card Details
Provide credit card or payment information
3
Verify Address
Confirm billing address
4
Save Payment Method
Complete the setup
Managing Payment Methods
- Update card - Change to a new payment method
- Set default - Choose primary payment method
- Remove - Delete saved payment methods
Add-on Services
Additional features available for your account:Bigger Brains Training
| Detail | Value |
|---|---|
| Description | Premium IT training courses and certifications |
| Pricing | Per-user monthly fee |
| Status | Active or Inactive |
Managing Add-ons
- View available add-ons in the Add-on Services section
- Click to enable or configure each service
- Pricing is shown per-user or per-month
Billing History
Viewing Invoices
Access past invoices and receipts:| Field | Description |
|---|---|
| Date | Invoice date |
| Amount | Total charged |
| Status | Paid, Pending, or Failed |
| Download | PDF invoice download |
View All Invoices
Click View all invoices to see complete billing history with options to:- Download individual invoices
- Filter by date range
- Export billing reports
Billing FAQs
When am I charged?
Charges occur at the start of each billing cycle (monthly or annually).Can I change my plan?
Yes, you can upgrade or downgrade at any time. Changes take effect on your next billing cycle.How do I cancel?
Contact support to cancel your subscription. You’ll retain access until the end of your current billing period.What payment methods are accepted?
MSPortal accepts major credit cards through Stripe, including Visa, Mastercard, and American Express.Related Resources
- Tenant Settings - Organization configuration
- Settings Overview - All settings options