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Tenant Settings controls organization-wide configuration including company details, custom domains, branding, and security options. Only Primary Admins can access these settings.

Accessing Tenant Settings

  1. Click Settings in the sidebar
  2. Select the Tenant icon from the settings navigation

Tenant Settings Overview

Tenant Settings

Tenant Details

Basic organization information:
FieldDescription
Company NameYour organization’s display name
Billing EmailEmail for billing notifications
Primary AdminMain administrator contact

Address & Preferences

Company Address

  • Street Address - Physical location
  • City, State/Province - Location details
  • Postal Code - ZIP or postal code
  • Country - Country of operation

Timezone

Select your organization’s default timezone. This affects:
  • Scheduled reports
  • Meeting times
  • Audit timestamps
  • User default timezone

Tenant Security Settings

Restrict to Assigned Companies

When enabled:
  • Users only see data for companies they’re explicitly assigned to
  • Improves data isolation between teams
  • Requires company assignments in user management
Roles with Bypass Company Restrictions enabled will still have access to all companies.

Advanced Settings

Additional security and configuration options for enterprise deployments.

Custom Domains

Configure custom domains to access MSPortal with your own branding:

Adding a Custom Domain

1

Enter Domain

Type your custom domain (e.g., portal.yourcompany.com)
2

Copy CNAME Target

Copy the provided CNAME target value
3

Update DNS

Add a CNAME record with your DNS provider pointing to the target
4

Verify Domain

Click Re-check to verify DNS propagation
5

Set Primary

Optionally mark as primary domain

Domain Status

StatusMeaning
ActiveDomain is verified and working
PendingWaiting for DNS verification
ErrorDNS configuration issue

Enhanced Branding

Customize your organization’s branding:

Logo Options

Logo TypeSizeUsed For
Primary Logo (Light)140×32pxExpanded sidebar (light mode)
Small Icon (Light)32×32pxCollapsed sidebar (light mode)
Primary Logo (Dark)140×32pxExpanded sidebar (dark mode)
Small Icon (Dark)32×32pxCollapsed sidebar (dark mode)
Favicon32×32pxBrowser tab icon
Reporting LogoVariesPDF reports and exports

Upload Guidelines

  • Format - PNG or SVG recommended
  • Background - Transparent backgrounds work best
  • Quality - High resolution for crisp display
  • Theme-aware - Upload separate light/dark versions

Live Preview

Use the preview panel to see how your branding appears:
  • Desktop view - Full sidebar with logo
  • Mobile view - Collapsed icon view

Best Practices

  • Complete all branding - Upload all logo variants for consistent appearance
  • Test custom domains - Verify domains work before sharing with users
  • Document settings - Record configuration for disaster recovery
  • Review periodically - Update branding when company details change