Prepare the upload
Choose a PDF file no larger than 25 MB. Give it a useful filename: the portal uses the filename without the.pdf extension as the document title. Confirm that you are uploading to the correct agreement and company.
The upload stores a document in MSPortal. It does not change the underlying PSA agreement, billing terms, balance, or signature status. Users with access to the agreement’s documents can read the uploaded file; there is no separate publish step in this workflow.
Upload a PDF
1
Open Documents
Select the agreement row and open Documents. Find Upload yearly PDF.
2
Set the Agreement year
Choose the year the document belongs to. This organizes the file; it does not change the agreement’s start or end dates.
3
Choose Version handling
Select Keep versions to add the next version for that year, or Replace year to remove that year’s active documents and use the new PDF as version 1.Check the replacement notice and retain any copies you need before replacing a year.This crop shows the controls in an MSP Demo session before choosing a file. Company users do not see these management controls.
4
Choose the file to upload
Select Upload PDF and choose the PDF in your browser’s file picker. Selecting the file starts the upload immediately with the year and version handling already selected. There is no second Save or upload-confirmation button.
5
Verify the result
Wait for Document uploaded, then check the year, title, version badge, and document count. Use Download to verify the file when appropriate. If an error appears, inspect the list before retrying.
Delete one document
- Find the exact year and version in Documents.
- Select that document’s Delete icon.
- Check the title in Delete document?.
- Select Delete to remove it, or Cancel to keep it.
- Wait for Document deleted and confirm the file is no longer listed.
Frequently asked questions
When does an upload actually save?
When does an upload actually save?
Choosing a file after selecting Upload PDF starts the upload immediately. Set the year and version handling first.
Does changing the year or mode alone change files?
Does changing the year or mode alone change files?
No. Those controls prepare the next upload. The change happens when you choose and upload a file.
What is the difference between Keep versions and Replace year?
What is the difference between Keep versions and Replace year?
Keep versions adds the next active version for that agreement year. Replace year removes that year’s active files and starts the replacement at version 1.
Can I upload a Word document or an image?
Can I upload a Word document or an image?
This control accepts PDF files only, up to 25 MB. Convert the intended document to PDF before uploading it.
Why is Upload yearly PDF missing?
Why is Upload yearly PDF missing?
Check MSP staff access, agreement write permission, feature availability, and the agreement’s company mapping. Company users do not see this management control.
Can I recover a replaced or deleted file from the portal?
Can I recover a replaced or deleted file from the portal?
No restore action is provided here. Keep required copies before replacement or deletion.
Does uploading the PDF publish it separately or update my PSA?
Does uploading the PDF publish it separately or update my PSA?
The file becomes available through the agreement’s document access after a successful upload. There is no separate publish action, and this upload does not edit the PSA agreement.