Open the right version
1
Confirm the agreement
Check the agreement name and company before switching to Documents.
2
Choose the year and version
Find the relevant year. Documents are grouped by agreement year, with the highest listed version first. Check the title, v version badge, upload date, and size when shown.Latest identifies the first listed version within that year. It does not prove that a document is signed, accepted, or the current legal agreement.
3
Open the PDF
Select the document’s Download icon and wait for the result. The portal opens a temporary file link in a new browser tab. Depending on browser settings, the PDF may display there or download.
4
Check the document
Confirm the document’s year, parties, version, and content before using it. Contact your MSP if it is missing pages or appears to be the wrong file.
Troubleshooting
Do not use a temporary download URL as a permanent document bookmark. Return to the agreement’s Documents tab for a fresh link.
Frequently asked questions
Does opening a PDF sign or accept it?
Does opening a PDF sign or accept it?
No. Download opens the uploaded file. Contact your MSP for its signing or acceptance process.
Does Latest mean the latest document across every year?
Does Latest mean the latest document across every year?
It identifies the first listed version within its year group. Check the year and document content too.
Can I upload a signed copy as a Company user?
Can I upload a signed copy as a Company user?
Ask your MSP how to provide it. MSP staff manage uploads in this area; Company users have document-reading controls.
Why can I see a document count but no files?
Why can I see a document count but no files?
The list summary can load before the detail data. Check for a detail-load warning and ask your MSP to investigate if the mismatch persists.
Can I recover a deleted or replaced version from this screen?
Can I recover a deleted or replaced version from this screen?
There is no restore action in the Documents tab. Ask your MSP for a retained copy.