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A compliance schedule creates assessment runs for your companies on a repeating or one-time basis. This page is for MSP staff who manage Compliance settings. A schedule is tenant-wide. The top Company selector does not limit it. Its Targets decide which companies get runs.

Before you start

  • The Compliance feature must be available for your account.
  • You need write access to Compliance settings to create, edit and pause schedules. Deleting needs manage access.
  • Create an active run template first. Go to Settings > Compliance, open the Runs tab and build a template with the groups and checks you want. Only active templates appear in the schedule’s template list. A template is the assessment package. A schedule decides when and for whom to create runs.

Create a schedule

1

Open the Schedule tab

Go to Settings > Compliance and click Schedule.
2

Click Create Schedule

Click Create Schedule in the page header. The Create Schedule dialog opens.
3

Fill in the details

Enter a Schedule Name, an optional description and the Run Template.
4

Choose the targets

Under Targets, pick one option. The form starts on All companies.For any option except All companies, pick at least one entry. The summary under the picker counts targets selected. In the groups and industries options it counts groups or industries, not companies.
5

Set the cadence

Choose the Frequency and fill in the fields it shows (see the table below). The Preview box shows the dates. Changing the frequency resets its fields to defaults, so set the frequency first.
6

Choose the start date

Choose the Start date. For a one-time schedule, choose the Run date. The first run is created on or after that date. The form has no time-of-day or time-zone setting.
7

Save

Click Create Schedule. A toast says Schedule created successfully. New schedules are active. Cancel closes the form.
Schedule target choices for all companies, specific companies, company groups or industries.

Targets in an unsaved schedule. All companies is selected by default.

Recurrence choices

Day pattern is On a specific day of the month or On a specific weekday. Pick from the day choices the form offers.

Check a schedule

The Schedule table shows each schedule’s Schedule Name, Run Template, Targets, Frequency, Starts, Last Run and Status. Open Edit to check the template, targets and cadence. Runs are created in the background. After a run is created, open Compliance to see the runs and their checks.

Edit, pause or delete a schedule

1

Edit

Click Edit on the row, change the form and click Update Schedule. Cancel leaves it unchanged.
2

Pause or resume

Use the Status switch on the row. It saves at once and shows Active or Paused. Pausing stops future runs. It does not remove runs already created.
3

Delete

Click Delete, then Delete Schedule to confirm. Runs that have not executed yet are cancelled. Completed runs and their evidence stay.

Troubleshooting

Frequently asked questions

No. Schedules are tenant-wide. Choose the companies in Targets.
All active companies in your tenant. Change Targets before saving for a narrower schedule.
No. The Status switch saves at once.
No. It shows when MSPortal last created a run. Checks are finished separately.
No. The form offers dates and recurrence patterns only.
No. It stops future runs. Completed assessments stay.