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Open Projects, select a project, and choose Deliverables to review the outputs your MSP has shared. Expand a deliverable to read its description and find its Documents. Audience: Company users and MSP readers. Your MSP manages deliverables, uploads, sharing, and user permissions.

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Find an output

1

Show All

When deliverables exist, select All to see every deliverable available to your account. Select Planned, In Progress, Review, or Complete to filter by status. Select the active filter again, or All, to clear it.
2

Read the status

Rows show Planned, In Progress, In Review, or Complete. The Review filter finds In Review rows. On wider screens, a row may also show a due date, phase or ticket reference, and document count.
3

Expand the deliverable

Select the row or its expand arrow to read the description and Documents. On smaller screens, row dates, references, and counts may be hidden; use a wider display when you need that metadata.
Deliverables Progress measures the number marked Complete out of all deliverables available to you. Each deliverable counts equally. Filtering the rows does not recalculate that progress bar. It is not a measure of hours, uploaded files, formal approvals, or overall project completion. The MSP controls the list order. A due date is context, not a guaranteed sort order. Company views exclude internal deliverables and unshared documents, so counts can differ from those seen by MSP staff.

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Download a document

1

Find Documents

Expand the deliverable and locate the file by name. Upload date, size, and uploader may appear beneath it when available.
2

Select Download

Use the file’s Download control. The portal requests access to that file and opens the result. Depending on the file and browser, it may download or open in another tab.
3

Check the result

Check your browser’s downloads or newly opened tab. If an old download link has expired, return to the deliverable and select Download again. Share the project location with other authorized users rather than treating a temporary download address as a permanent document link.
Newly uploaded documents use temporary download links. Older linked documents may open their existing external location. Downloading a file does not approve it, mark the deliverable Complete, or acknowledge that you have read it.

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If you cannot find or open a file

For a formal response, use a separate assigned request in Decisions or Action Items. For support, start with the Home AI Assistant.

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FAQs

No. It is the deliverable’s recorded status. A formal request for your response appears separately in Decisions or Action Items when assigned to you.
Your view includes shared content on accessible projects. Deliverables and their individual documents have separate visibility settings.
It uses all deliverables available to your account, while the filter only narrows the rows shown below it.
The MSP manages documents in Deliverables. Contact the MSP if you need to provide a replacement or correct an output.
The download control does not provide a read receipt or complete a review request. Send a response through the agreed workflow.
Do not rely on it. New uploads use temporary links. Return to the project’s Documents section and select Download for a fresh link.