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Training brings your available courses, assignments, progress, and certificates into one place in the portal. Your MSP controls who has access, which courses are available, and which training provider is connected.

Before you start

  • Open Training in the sidebar. You need Training read access to see it.
  • Company users see the courses their MSP has made available to their company.
  • Admin pages (All Enrollments, Learning Paths, Reports & Analytics) need the Manage Training permission.

Open the Training Menu

1

Click Training in the sidebar

The landing page shows your assigned learning paths. If you have none, it shows the course library instead.
2

Click Training Menu at the top right

The menu lists the training pages you can use.
Training Menu open on the My Training page, listing Course Library, My Training, All Enrollments, Learning Paths, and Reports & Analytics
3

Choose a page

Use the table below to pick the page you need.
Some MSPs use a provider-hosted training experience. In that case, Training opens the provider’s learning portal and some pages above do not appear.

For learners

Find and enroll in a course

Search the library, filter your courses, and find completed training.

Take a course

Start or resume a course, follow a learning path, and check your progress.

View a certificate

Open, download, and share a training certificate.

Open Huntress training

Find the Huntress episodes assigned to you.

For MSP staff

Troubleshooting

Frequently asked questions

No. Your MSP controls training permissions, company scope, course availability, and Premium access.
Your MSP. Company users complete the training made available to them.
Assignments, available courses, and permissions can differ between users. Ask your MSP to check the course or page you need.
Contact your MSP with the course title, the page you were on, and the exact error message.