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These destination paths use the grouped project navigation.
This page shows Company users and MSP staff how to read the weekly progress updates on a project. Company users read shared updates. MSP staff write and manage them.

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Before you start

  • You need access to the project. Your MSP controls project visibility and permissions.
  • Internal updates are hidden from Company users, so your list can be shorter than an MSP staff member’s.

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Read an update

1

Open Updates

Open Projects, click the project, then click Collaboration and Updates. The Weekly Updates list is on the left, newest reporting week first. The newest one has a Latest badge.
2

Pick a week

Click a week in the list, for example Week of Sep 1. Under each week you see when it was posted and its counts, such as “3 done · 1 next · 1 risk · 2 decisions”. The counts cover Completed This Week, Coming Up Next, Risks & Concerns, and Decisions Needed. A section with nothing in it is left out of the counts. Use Search above the list to find a week by its summary text.
3

Read the update

The update opens on the right. Read Summary, then Completed This Week, Coming Up Next, Risks & Concerns, and Decisions Needed.
4

Act on requests separately

A Decisions Needed bullet is a progress note, not a button. Open Collaboration > Decisions to see the related request. If a pending request is assigned to you, follow Respond to project decisions and action items.
The list is ordered by Week Of, the reporting week. Editing an older update does not move it up. The posted time is when the update was created. It is not a read receipt or last-edit time. Several updates can share the same week, so check each one.

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Troubleshooting

For milestone dates and status, see Read project milestones. MSP authors can follow Write and share project updates.

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Frequently asked questions

No. It marks the newest reporting week. Editing an older week does not change that.
No. Updates have no comment box. Use a request assigned to you in Decisions or Action Items, or contact your MSP.
No. It means no risks were recorded. Check the project status and ask your MSP about anything unclear.
No. Company users see only updates shared with clients. MSP staff can also see internal ones.