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Use Cloud > Licenses to review who holds a Microsoft 365 or Google Workspace license. These views read synchronized assignments; they do not add or remove licenses. Audience: Company users with Microsoft 365 read access and MSP staff. The same permission covers Google Workspace assignment data. Adobe inventory access alone does not include these views.

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See who holds a license

  1. Select one company in the top bar, or narrow the Company column to one company before opening the row.
  2. In the Licenses view, find the Microsoft or Google license and click its row.
  3. Review the company’s license name, counts, and Assigned users panel.
  4. Review Name, Email, and Status. Use the pagination controls for more than 100 users.
  5. Close the panel when finished. Ask your MSP to investigate or change an assignment.
When several companies are selected, the user list can include the same SKU’s holders across that selected scope even though the panel heading and counts describe the clicked row’s company. Select one company before opening it for a company-specific review.
Adobe rows do not open this panel. Google capacity is shown as a dash; that does not mean there are no purchased seats. User details also depend on synchronized directory records, so investigate a discrepancy instead of assuming an empty panel proves zero assignments.

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Compare assignments

The secondary view buttons are beneath the license summary.

Choose the relevant company and provider in Licenses, then choose a breakdown: Use each breakdown table’s column filters, sorting, Columns, and pagination to inspect its results. Domain and office rows are summaries; the clickable drill-down is on By combination. The combination dialog shows up to 100 users per page. These are Microsoft/Google assignment views. They do not show Adobe subscriptions or purchased-seat totals. A combination is a license set, not a Microsoft or Google directory group; use the separate Groups header tab for directory groups.

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Understand the scope of a breakdown

Company selection, provider selection, and Hide free & trial affect the breakdown dataset. The license list’s Hide large allocations, Only unused seats, License text, Product, and Status filters do not narrow these assignment views. Apply the filters offered by the breakdown table itself. Hide free & trial changes which SKUs participate in each combination. Two people can share a visible combination even if their hidden free/trial assignments differ. Turning the switch off can split that combination into several rows. When multiple companies are in scope, matching domains, office names, or license combinations can be aggregated across those companies. Select one company when preparing its review. Use the breakdown table’s counts; the top inventory summary describes licenses, not that breakdown’s filtered people.

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FAQs

Open Cloud > Licenses, select one company, and click a Microsoft or Google license row. Review Assigned users. Adobe rows do not have this drill-down.
With multiple companies selected, the user list can span the selected companies for that SKU while the heading and counts describe one row. Narrow to one company first. Synchronization or missing directory details can also affect comparisons.
No. It groups people by their set of assigned license SKUs. Directory groups are on the separate Groups header tab.
The combination is built from the licenses included by that switch. Showing previously hidden SKUs can split one visible combination into several different sets.
Breakdowns follow company, provider, and Hide free & trial settings, plus their own table filters. They do not inherit the list’s other switches or License, Product, and Status filters. Their counts describe assignments, not purchased capacity.
The synchronized user’s office location is missing or blank. It is not an indication that the person works remotely. Ask your MSP to check the directory information if needed.
No. The panels are for reviewing synchronized holders and combinations. Ask your MSP to make assignment changes.