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Audience: Company users and MSP staff. Your MSP manages permissions, provider connections, and company mapping. Open Security from the sidebar, then confirm your company selection. The available tabs depend on active integrations and permissions. A missing tab or Security integration unavailable message does not mean that the company has no security issues.

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Find the right section

Security read access is required for the security-report tabs. Security Awareness has its own read permission and can be available independently. Company admins should ask their MSP to change access; they do not manage Company users’ roles themselves.

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Reader guides

Security > Compliance is different from the separate Compliance assessment module. The Security tab reports provider events; the assessment module contains assigned checks, runs, guidance, and evidence.

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Company users: ask for investigation

Start with the Home AI Assistant. Describe the finding and include the company, affected resource, event type or CVE, provider, and displayed date. Review and confirm the support request when prompted. Viewing a finding does not create a ticket or remediate it.

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MSP staff: confirm setup and freshness

Check the active provider, imported company mapping, sync status, and user permissions. The Security reports display imported results; opening a tab or reloading a report is not a new provider scan. Use the existing setup guides for Cork, Acronis, Huntress, Phin, or CyberHoot. For access changes, see Company user permissions.

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Frequently asked questions

No. The provider table above shows which integrations supply each section. Permissions and active integrations control availability.
Security Awareness uses a separate read permission and supported awareness provider. Ask your MSP to confirm which access you need.
No. Use Security > Compliance for Cork events and the separate Compliance module for assessments.
No. Scope, filters, missing mappings, stale data, or a loading problem can affect the result. Ask the MSP to verify the underlying provider data.