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Backup > Microsoft 365 lists the Exchange, OneDrive, SharePoint and Teams resources your backup providers protect. This guide covers the Cove and Acronis tables. MSP staff and company users with Backup read access can use it. For the other providers, see Kaseya and Spanning health. NinjaOne SaaS Backup is covered in Read backup details.

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Before you start

  • You have Backup read access.
  • Cove or Acronis has Microsoft 365 backup turned on and reports data for your selected company. The Microsoft 365 tab is hidden until it does.
  • The company selector shows the company you want.

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Open a workload

1

Open Microsoft 365

Go to Backup > Microsoft 365.
2

Choose a provider

If a provider selector appears, choose Cove or Acronis. With one provider, there is no selector. Company users see numbered services such as Managed Microsoft 365 Backup 1 instead of vendor names.
3

Choose a workload

Select Exchange, OneDrive, SharePoint or Teams in the summary strip. Each shows a count labeled backups.
4

Review the table

Read the rows and use the filters and pager. The pager offers 25, 50 or 100 rows.
5

Open a resource

Select a row to open its panel. See Read backup details.
The line above the table shows the workload, its resource count and, when the provider reports them, its seats and storage.

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Read the results

Use the column toggle to show hidden columns. You can filter by name, company, status, last backup date and item count.

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Loaded limits

  • Acronis lists resources with activity in the last 90 days. Older inactive resources can be absent.
  • MSPortal loads up to 500 Cove records in total and up to 500 Acronis records per resource kind. Filters and paging do not fetch beyond that.
  • The Acronis workload count can be larger than the rows you can browse, because it uses the provider’s total.
Treat these tables as a report, not a complete inventory. If records are missing, check the provider, workload, company selection and filters, then ask your MSP to compare with the provider and check the sync.

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Troubleshooting

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Frequently asked questions

No. It counts resources, and for Acronis it can use the provider’s total.
No. Acronis shows an imported activity count, not a content list.
No. Ask your MSP through the Home AI Assistant, as described in Open a ticket.