Before you start
- You need Quotes read access. In the role editor this is the Quotes resource with Read access.
- Your MSP must have Quoter, QuoteWerks, or Salesbuildr connected in Settings > Integrations. Quotes appears in the sidebar only when one of them is connected.
- Quotes appear after a sync. Quote syncs for all three providers run every four hours, so a brand-new quote can take a few hours to show.
- Your role can limit which quotes you see. See Control company quote access.
Find a quote
1
Click Quotes in the sidebar
The list shows the newest quotes first, 20 per page.
2
Pick the company
Use the company selector in the top bar. With one company selected, the Company column is hidden.
3
Filter the list
Use the filters under the Number, Name, Company, Stage, Contact, and Created column headings.
4
Open the quote
Click the Number or the row to read the quote’s details in MSPortal. To open the provider page, click the … menu on the row and choose Open in and the provider name.
Supported providers
Prices and line items come from the provider. A missing link or Download PDF button does not mean a provider is unsupported. See Download quote documents.
Guides for company users
Guides for MSP staff
- Connect and manage Quoter
- Configure QuoteWerks Integration
- Configure Salesbuildr Integration
- Control company quote access
- Troubleshoot missing Quoter quotes and company links
- Troubleshoot QuoteWerks quotes and QuoteValet links
- Troubleshoot Salesbuildr quotes and PDFs
Troubleshooting
Frequently asked questions
Which quoting systems does Quotes support?
Which quoting systems does Quotes support?
Quoter, QuoteWerks, and Salesbuildr. Only Salesbuildr has the built-in Download PDF action.
Where do I find a quote from my IT provider?
Where do I find a quote from my IT provider?
Open Quotes, find the quote, and click its Number to read it in MSPortal. To go to the provider’s page, use the … menu and choose Open in the provider name.
Can I create or change a quote here?
Can I create or change a quote here?
No. The list is read only. Ask your MSP to create or revise the quote in its quoting system.
Can I give myself access to more quotes?
Can I give myself access to more quotes?
No. Your MSP sets quote access in your role.
Does opening a quote accept it?
Does opening a quote accept it?
No. Acceptance happens on the provider’s page, if it offers one.