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Connect Spanning Backup through UniView to discover Microsoft 365 tenants, synchronize protected users, and report backup health in MSPortal.ai.
Spanning Backup is currently a pilot integration. If the integration is not available in Settings > Integrations, contact support@msportal.ai.

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Prerequisites

  • Access to the Spanning UniView portal
  • A UniView API client ID and client secret
  • MSPortal.ai integration management permission
  • MSPortal companies to map to the discovered Microsoft 365 tenants

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Connect Spanning Backup

1

Create UniView credentials

In UniView, open API Access, create a client for MSPortal, and copy its client ID and client secret.
2

Open the setup page

In MSPortal, go to Settings > Integrations, find Spanning Backup, and click Configure.
3

Test the connection

Enter the UniView Client ID and UniView Client Secret, then click Test Connection. MSPortal confirms how many Microsoft 365 tenants the client can access.
4

Save the credentials

Click Create Integration after the connection test succeeds. The credentials are stored securely in Vault.

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Configure Synchronization

Microsoft 365 tenant discovery is always enabled because it is required for company mapping. In the Configure Sync step, choose whether MSPortal also synchronizes:
  • Protected and archived user inventory
  • Seven-day backup health for Exchange, OneDrive, SharePoint, and Teams
Click Save sync settings before continuing.

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Map Tenants

1

Review discovered tenants

The mapping table shows each Microsoft 365 tenant returned by UniView, including its primary domain, protected-user count, and backup status.
2

Match tenants to companies

Use quick match to suggest company mappings by name, or select the correct MSPortal company manually.
3

Save the mappings

Save the mappings so synchronized backup data is assigned to the correct company.

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Review Status

The Status step shows mapped tenants, protected users, backed-up services, workload summaries, the latest synchronization time, and any current sync error. Mapped tenants synchronize automatically every hour. Use View backup health to open the Spanning Microsoft 365 backup view after the first detailed synchronization completes.

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Troubleshooting

Backup

Review backup health in MSPortal

Integrations Overview

Manage all MSPortal integrations